Software Maintenance

Nasir Riley

**** ***** *** **. ************, PA 19148 302-***-****

abk2ov@r.postjobfree.com

Career Objectives

Seeking a PC Technician and/or Help Desk Support position that will utilize

my experience with desktop computers, software, and networking, while

providing on-going training.

Operating Systems and Software Skills and Abilities

. Install, configure, maintain, and troubleshoot various Windows

operating systems including 2000, XP, Vista as well as Linux operating

systems including Fedora, Red Hat Enterprise Linux, and CentOS

. Work with and understand DOS fundamentals

. Understanding of Computer Architecture, GUI, and Command Line

. Utilize Microsoft Office and Internet applications including Word,

Excel, PowerPoint, Internet Explorer, and Mozilla Firefox

. Utilize antivirus and backup software including Norton Ghost, Acronis

True Image, Norton Antivirus, McAfee Antivirus, and Spybot Search &

Destroy

Computer Hardware and Networking Abilities

. Assemble/upgrade/troubleshoot personal computer systems including

installation of motherboards, processors, cases, power supplies,

memory, hard drives, optical drives, sound/video cards, printers,

monitors, speakers, and related peripheral devices

. Installation/Configuration/Maintenance of Home LANs for internet

access and file/printer sharing including the installation of modems,

cabling, routers, and network adapters, implementation of WEP and WPA

security, and wireless technologies

. Knowledge of TCP/IP protocols and standards

Education & Certifications

. ITT Technical Institute, Bensalem, PA

Associate Degree in Information Systems Technology-Computer Network

Systems

Anticipated Graduation: September 2011

. CompTia A+ Certification

Employment History

Merchandising Associate October

2009 - April 2010

The Home Depot, Philadelphia, PA

. Responsible for the setup, organization, and maintenance of store

displays and product

. Provide service and assistance to customer

Warehouse Sortation Associate October 2005 -

September 2010

Amazon.com, New Castle, DE

. Utilized a computer terminal and RF scanner to perform a variety of

tasks including; receiving incoming merchandise, picking merchandise

from shelves, and verifying customer orders before shipment in

accordance with shipment deadlines and production quotas

. Operated machines that applied shipping labels to packages

. Recognized and corrected problems with customer orders

Repack Associate

Standard Logistics, North Charleston, SC

September 2004 - March 2005

. Packaged parts for anti-lock brake systems and prepared them for

transport to assembly facility

. Assured parts were stored in proper locations and correctly counted

and labeled

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