Manager Insurance

Dania Serrano

***** *. ******* ***** ***. ***

Aurora, Colorado 80014

408-***-**** cell

********@*****.***

Objective:

Obtain an entry level position with an organization that will allow me to

utilize my organizational analytical skills.

Skills:

Medical Terminology Medicaid HIPAA

Insurance Terminology Medicare Medical Manager

ICD-9 CPT-4 HCPCS

Insurance Follow-up Commercial Insurance Bilingual Spanish and

English

EOB Reconciliation Auto Insurance Worker's Compensation

Education:

Concorde Career College, Aurora CO.

Medical Billing and Coding Specialist

Perfect Attendance Award

GPA 4.0

Experience:

160 Hours Lowry Surgery Center Denver, CO

Externship Insurance Coding and Billing Specialist

Verified insurances online and over the phone. Check in patients, collected

co-pays at time of services and prepared the folders with documentation

for patients. Post payments (insurance checks, and patient's payments).

Refunded over payments. Worked on Advantx system Filed Medical Records.

June 2001- September 2009 BBVA Bancomer USA San Jose, CA

Branch Manager, Assistance Manager, Customer Services Associate, Customer

Service Representative

Sold and promoted the sale of the company's products and service within the

branch and through our community. Supervised branch employees' work,

prepared branch reports. Responsible for accurately and efficiently

handling a variety of cash transaction Maintained compliance with banking

laws and regulations also with internal policies and procedures Perform a

variety of general office and administrative duties. Handle customer

problems, issues brought to my attention and directed to the appropriate

personnel.Conduct internal audits and supported external audits, and

regulatory examinations

April 2000 - August 2000 Birba Architecture Group Los Angeles,

California

Computer Aided Drafting (AutoCAD)

Field Verification for existing conditions

Systems and Electrical Identifications, as well as Furniture and Finished.

Read Construction DocumentsDrafted in Isometric/ Sketching and

communications.

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