DAVID RAMTHUN
Yorba Linda, CA 92886, United States
Home: 714-***-****
Mobile: 714-***-****
*****.*******@*****.***
Summary of Qualifications
Talented Technology Manager with experience directing million-dollar
technology projects. Excels in planning, implementation and leveraging
emerging technologies to achieve innovative, yet cost-effective product
and service solutions.
Management
Business/Project Strategy & Crisis & Risk Management
Direction
Quality & Performance Management Team Development & Motivation
Client/Vendor Relationship Recruitment & Deployment
Management
Contract Administration Training & Development
Budget Administration Policy Design & Development
Resource Allocation
Information Technology
IT Acquisition Systems
Analysis/Design/Development/Testing
Operating Systems (Linux, Solaris, Database Systems (MySQL, MS SQL,
Windows, AIX) Oracle, DB2)
Archiving Systems (Mimosa, Life Cycle Management
Autonomy/Zantaz, ZL, TransVault,
Symantec)
Programming (C++, C#, Visual Basic, User Training
Lotuscript, XML, CSS, Javascript,
Java, Powershell)
Messaging Systems (MS Exchange,
Lotus Notes/Domino, SMTP, POP3)
Education
M.B.A., Project Management, 2009
Aspen University, Denver, CO
GPA: 4.0, Major GPA: 4.0
B.S., Technical Management, 1998
Devry University, Alpharetta, GA
GPA: 3.8, Major GPA: 3.8
Professional Highlights
David Ramthun Group, Yorba Linda, CA
President, 2002 - Present
Web Services
Manage key customer implementations in locations throughout the U.S.
Develop the project management processes used by all project
managers in the Professional Services Organization
Engineering Firm
Serve as PM on three projects involving infrastructure development
for the HDA (High Density Application) Technical Services Team.
Manage the schedule and ensure on-time deliverables.
Healthcare Software Firm
Create business requirements; manage development, testing, and
creation of end-user documentation.
Provide live-day support and training.
Manage revision of application. Revisions provide custom reporting
and interface changes based on customer requirement, resulting in
greater customer satisfaction.
Instant InfoSystems, Torrance, CA
Subject Matter Expert, 2007 - 2010
Role is equivalent to Project Manager/Sales Engineer/Project
Engineer.
Law Firm
Direct large-scale technology projects scheduling, cost
analysis/budgeting, vendor relations, resource management,
internal/external staff in development and implementation of
electronic archiving solutions as well as between archive solutions.
Internal Sales Organization
Manage complete electronic archiving scorecard project, including
vendor management, resource management, product selection criteria
and procurement management.
Deliver final report as deliverable to sales organization
Project success enabled sales organization to increase company
revenue by 20% through additional engagements and sales.
State Government
Orchestrate Rightfax upgrades and server relocation within defined
expectations, minimizing resource time on project to free them up
for additional billable hours on other projects.
All industries
Deliver training and support to clients for Rightfax and Microsoft
technologies to provide a value added service which enabled a 90%
retention rate of current accounts to be achieved.
ACC Capital Holdings, Orange, CA
Manager, Enterprise Messaging Systems, 2003 - 2007
Messaging
Led team of 10 engineers in the development, implementation, and
support of enterprise messaging systems, including e-mail, faxing
and mobile solutions.
Serve as project lead for multi-functional task force of 20
associates chartered to increase loan servicing efficiency. Result:
reduced the time required to process a loan by five days and
reduction in manual entry errors saving $300 per loan processed.
E-mail migration
Manage project to migrate from Lotus Notes/Domino to Microsoft
Exchange for 16,000+ users. Result: completed migration effort with
no user downtime and within defined schedule.
Perform due diligence and generate report detailing available
products and their strengths and weaknesses.
Manage project to migrate from Microsoft Exchange to Lotus
Notes/Domino for 16,000+ users. Result: completed migration effort
with few challenges and no unacceptable user downtime during
migration.
E-mail Gateways
Manage project to implement and configure 25 anti-spam/anti-virus
e-mail gateways with embedded hooks into multiple e-mail systems in
place.
Policies and Procedures
Plan, devise, implement, and enforce team standards, policies and
procedures to optimize client satisfaction and retention.
Manage development of department policies and procedures, and how
they integrate into the larger enterprise policy and procedure
documents.
Manage all regulatory compliance (technical and non-technical) risk
and communications channels.
Management
Participate in business and departmental strategy discussions.
Manage performance issues of team resources.
Manage and took corrective action to address quality issues.
Manage and reported on departmental and project budgets provided
Negotiate for additional time and/or budget dollars when appropriate
Prior Experience
Mt. San Antonio College, Walnut, CA
Adjunct Faculty - Computer Information Systems, 2000 - 2003
Danone Waters of North America, Eagle Rock, CA
Lotus Notes Administrator, 2001 - 2001
Automatic Data Processing, Inc., San Dimas, CA
Lead Software Systems Engineer, 1998 - 2001
Philips Electronics (Industrial Automation), Alpharetta, GA
Network Engineer, 1995 - 1998
Credentials
Microsoft Certified Trainer (MCT) Microsoft Certified IT
Professional (MCITP)
Microsoft Microsoft
Microsoft Certified Systems Certified Technical Trainer
Engineer (MSCE) (CTT+)