Customer Service Sales
Resume:
Anson Peterson
Waynesboro, Georgia 30830
********.*****@*****.***
.Education: Paine College, Augusta, GA: May 2011
Bachelors of Science in Mathematics
Emphasis: Computer Science
Technical Skills/Experience:
. Proficient in Microsoft Office Suites, Microsoft Windows(95,98,
2000,Vista, XP), Typing (60wpm)
. Entry-level skills in computer programming such as C++, Java, Pascal,
and Visual Basic. Intermediate skills in web designing using HTML
style.
. Excellent Math, communication (oral and written), and organization
skills
. Extensive customer service, call center, and sales (retail)
experience.
. Some Teaching/Tutoring experience.
. Experience working in a Computer Lab environment.
Teaching Experience:
Burke County School Systems Substitute Teacher/Paraprofessional
Waynesboro, GA (2008-present) (2000-2001)
. Assisted teachers in classroom settings
. Implemented teachers' lesson plans
. Assisted students with various subjects.
Waynesboro Deliverance Church Tutor/GED Teacher
Waynesboro, GA (2004-2005)
. Taught GED mathematics to students.
. Tutored students as needed.
Customer Service Experience
Sitel Corporation Customer Service
Representative Augusta, GA (2006-2008)
. Answered incoming calls in a call center environment
. Assisted customers locating health providers for Blue Cross Blue
Shield insurance company.
. Entered customer's personal information.
. Helped train new employees on the phone.
Shoe Show Sales Associate
Waynesboro, GA (Summer of 2004)
. Assisted customers with shoe purchases.
. Stocked and arranged rearranged merchandise weekly.
Cinnabon Crew Member
Augusta, GA (2003)
. Prepared cinnamon rolls
. Served customers with orders.
. Operated cash register.
Internship:
Paine College Computer Lab Intern
Augusta, GA (2004)
. Assisted students with computers, printers, and projection screen.
. Obtained students' signatures for computer lab use.
. Reported computer system problems to manager.
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