Michelle R. Martin
Cincinnati, OH 45219
513-***-**** – cell
********@*******.***
Objective
To obtain a challenging and rewarding position in which I can use my skills and education to be successful for not only
myself, but my employer as well.
Education
Oakland City University, Oakland City, IN. Bachelor of Science in Business Management, May 2007
Vincennes University, Vincennes, IN. Associate of Science in Computer Programming, May 1999
Volunteering
Mt. Auburn International Academy(MAIA) August 2008- Present
• Perform Board Member duties as necessary
• Assist with school functions, including Field Day, Student Life projects and other various projects when
needed
Civic Garden Center October 2009- Present
• Researching, organizing and writing letters for grant contributions
• Basic data entry, filing, organizing, emailing and phone calling to aid the Volunteer Coordinator
• Responsible for the entire Silent Auction for the largest annual fundraiser, to include mail distributions,
organizing and inventoring all donated auction items, creating signs and auction bid forms for each item, as
well as, performing statistical analysis of the data following the auction
• Assist various staff members when they are in need of assistance with projects
Employment
Corporate Training Manager June 2007- October 2008
Wing Eyecare, 5305 Glenway Ave., Cincinnati, OH. 45238 513-***-****
• Responsible for implementing a new training program to incorporate training for all employees in the
company
• Developed and implemented curriculum and taught classes in time-management skills, coaching, conducting
effective meetings, constructive criticism, sales, customer service, best practices for each position, as well as,
technical classes related to glasses and contact lenses
• Created individual training plans to meet career objectives and maintained logs to track and monitor status
• Managed employee performance evaluation procedures to ensure evaluations were completed in a timely
manner, as well as, maintained a continuous improvement log for each employee
• Purchased materials in order to create a training library appropriate for any employee to use to enhance their
career skills
• Traveled to each office location on a regular basis to keep current on all training needs and follow-up with
individuals once a training session is completed
• Created and managed an annual training budget that encompassed training needs company-wide
ISO/TS Coordinator & Lead Auditor April 2005-August 2006
Excell USA, Inc. 1065 E. Beckes Lane, Vincennes, IN. 47501 812-***-****
• Organized, developed and presented required OSHA training sessions
• Performed document control responsibilities, including tracking each document within the facility, creating a
document numbering system and managing the entire document control process
• Created, implemented and trained production personnel on procedures, work instructions and policies related
to ISO/TS 16949 and the total overall Quality Management System
• Responsible for all TS 16949 QMS activities, including continuous training programs for internal auditors
and organizing all internal audits
• Scheduled, conducted and maintained appropriate records for management team meetings, to ensure
efficiency and effectiveness of the company processes
• Coordinated quality improvement systems such as, SPC programming, time studies, calibration and weight
measurements
• Assisted SQE’s in completing PPAP, FMEA, SPC, 8D and 5-Why documents to fulfill quality requirements
• Assisted the plant manager, quality manager and process engineer in completing required tasks for process
improvement, including training needs of all personnel throughout the company
• Responsible for implementing and training on a Label Error Proofing system and 5S throughout the facility
• Worked with managers and shift leaders to determine the internal and external training needs for all hourly
and salaried personnel
• Responsible for development, administration and analysis of plant-wide training programs and procedures
Community Liaison/Marketing Director August 2001-April 2004
Heartland Home Health Care, Inc. 1212 State St., Princeton, IN. 47670 812-***-****
• Implemented strategic marketing plan for a coverage area to include 19 counties
• Managed a monthly budget to include marketing, public relations, advertising and bonus programs
• Created and distributed weekly and quarterly reports displaying referral and sales progress
• Developed and initiated sales plans to meet company financial goals, objectives and deadlines
• Coordinated with human resources on obtaining qualified employees through recruiting efforts
• Initiated and facilitated meetings with families concerning health care options, government aide and
community resources
• Conducted numerous meetings, presentations and luncheons for health care professionals and their staff
members
• Assisted in creating and presenting required OSHA training sessions
• Sponsored and conducted community events to include, public health seminars, health fair information
booths, senior citizen outings, etc.
• Researched, designed and submitted monthly newspaper articles on various health topics, including diabetes,
high blood pressure, Alzheimer’s, etc.
Engineering Systems Analyst September 2000-February 2001
Kimball International, 1155 W. 12 Ave., Jasper, IN. 47546 812-***-****
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• Designed and executed customization requirements with Metaphase (PDM system) using C Programming
• Performed system analysis and support for engineers using PDM system
• Wrote CGI and PERL scripts to complete applications
• Designed and maintained an intranet website, using HTML language
• Created and conducted training programs, including CPS (Creative Problem Solving) and end-user training in
Metaphase 1, 2 and 3
References Available Upon Request