Edley Gayle
Brooklyn, NY 11210
**********@*****.***
Objective
I aspire to secure a responsible, challenging position, in which I
can utilize my skills and years of experience within a company for
achieving its goals and targets, along with the opportunity for
professional growth.
EDucation
Bachelor of Science expected, TBD. Engineering Major/Computer Science
Minor. SUNY New Paltz/City College
Computer skills
> Programming Languages: C++, Math Lab, Html, Flash
> Operating Systems: Windows NT, 2000, XP, Vista, 7, Dos, Mac, Telnet,
Remedy, Exchange, Linux
> Software: MSOffice 2003/2007, Norton Ghost, Adobe Apps, Active Directory,
Photoshop, Oracle, PC Docs, I-manage
Professional Experience
Warner Music Group/Turner Tech - New York, NY
October 2005 - July 2009
Desktop Services/Support
. Blackberry Migration Project - Implemented and updated blackberries from
BES 3.0 Server to BES 4.0 Wireless Server
. Xerox Copier Replacement Project - Configuration of IP addresses for
newly installed Xerox machines replacing Canon
. Performed on and off site client support duties for desktops/laptops,
printers, faxes, blackberries and software
. Norton Ghost imaging of PCs implemented for data back up and deployment
. Tracked, logged and resolved calls with Remedy Action Request System V.6
& V.7
Honduras Lempira Football League - Brooklyn, NY
April 1998 - Present (Seasonal)
Desktop Services/Support/Web Designer
. Desktop, printer, and fax troubleshooting, data backup and recovery
. Created/designed rosters, statistical charts, schedules, banners, sponsor
letters, website
SUNY New Paltz - New Paltz, NY
September 2002 - 2004
Computer Lab Technician
. Installation of hardware and software of Macs and PCs
. Monitored and troubleshooted computers, printers and faxes
. Tested circuit boards in labs with multi-meter and various electrical
instruments
Department of Environmental Protection - Queens, NY
Summer Research Program Participant (Internship)
May 2002 - August 2002
. Presented proposals and research on various projects to faculty
. Tested and troubleshooted computers and electrical equipments
. Data Entry
Home Depot - Brooklyn, NY
August 2000 - November 2001
Hardware Sales Representative
. Assisted customers with merchandise in sales area and over the phone
. Resolved customer complaints or concerns
. Stocked products, performed shelf signing and maintained displays
. Demonstrated and maintained a thorough knowledge of the products and
services offered
References
Available upon request