Sales Customer Service

MARGARET MARIE OTT

*** ***** **** ***** #*** (***)

***-****

Omaha, Nebraska 68114

*********@***.***

OBJECTIVE

Motivated professional seeking position in Marketing, Public Affairs, or

related field utilizing education and experience along with strong

communication, leadership and customer service skills.

EXPERIENCE

Staples, Omaha, NE

Business Development Associate, November 2009 - Present

* Prospect new clients.

* Market myself and Staples monthly to prospective clients.

* Meet with prospective clients; find out what there current vendor is

doing wrong; explain to them the benefits of Staples Business and

how we can solve there problems; recruit the prospect as a new

client for Staples Business.

* Follow up with new clients and reassure there decision to work with

Staples Business, while increasing there purchases with Staples.

* Increase sales on a monthly basis.

* Develop new marketing fliers each week to mail out to prospects.

Ideal Images, Omaha, NE

Outside Sales Associate, Aug 2008 - November 2009

* Prospect new clients and maintain client relationships.

* Sell corporate apparel, promotional products, printing, and

corporate stores.

* Assist in marketing various companies, schools and organizations.

* Increase month-to-month sales consistently.

* Create new marketing materials through various medias.

Securities America, Omaha, NE, June 2007 - June 2008

Branch Office Development Associate Consultant, Nov 2007 - June 2008

* Recruited financial advisors to utilize company brokerage/dealer

services.

* Guided prospective representatives through approval and licensing

into transition.

* Contacted financial representatives and produced leads for external

recruiters via cold calling.

Branch Office Development Coordinator, June - Nov 2007

* Assisted in recruiting financial advisors and financial institutions

to use company services.

* Developed leads for Regional Directors and Vice Presidents.

* Managed relationships with established and prospective clients.

* Collaborated with marketing department to develop new recruiting

campaigns.

* Reviewed resumes and conducted background checks on prospective

candidates.

Cox Media, Omaha, NE, Aug 2006 - Apr 2007

Research Coordinator, Feb - Apr 2007

* Researched documents beneficial to ad sales; produced presentations

and proposals of findings.

* Brainstormed and presented various promotional and marketing ideas

to sales team and clients.

* Produced various techniques to motivate the sales team.

* Developed techniques to increase Cox Media and Cox Business Services

collaboration.

* Served on internal committees.

Sales Assistant, Aug 2006 - Feb 2007

* Assisted with operations and management of national accounts

* Produced proposals and packages for clients and sales team.

* Managed contracts and placed missed ad spots in approved day-parts.

Physicians Mutual Insurance Company, Omaha, NE

Policy Owner Services Representative, July 2003 - Oct 2005

* Identified customer need and sold generic life, health, and dental

policies.

* Assisted in underwriting procedures; created leads for selling

insurance policies.

EDUCATION

BS in Marketing Management, Bellevue University, Bellevue, NE, Aug 2009

* GPA: 3.82/4.00 Dean's Scholar

COMMUNITY INVOLVEMENT

Volunteer, American Red Cross, Omaha Chapter

Corporate Hospitality, Cox Classic

Volunteer, Children's' Hospital

Marketing and Fundraiser Chair, Project Nightlights

Volunteer, Habitat for Humanity, Omaha Chapter

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