Customer Service Manager

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Ken Tallman New Milford, NJ ***46

Home: 201-***-****

***********@*****.***

Conscientious, self-motivated individual with excellent marketing and training skills. Possess a wide spectrum of

experience in management, shipping and receiving customer service, sales and merchandising. Can motivate and

supervise staff to achieve maximum results. .

Management: Oversaw six area managers responsible for approximately 53 locations.

Training: Trained area managers and staff in company policy and marketing techniques.

Marketing: Assistant director of field marketing group program from each to approximately 53 locations.

Customer service: Recognized for outstanding customer service has a customer first mentality.

Experience:

10/2009 – 4/2010 Various Temporary/Contract Positions

• US Dept. of Commerce US Census Enumerator

• HGA Quest Maintenance Rep. – Maintain lighting departments for 4 Home

Depots

• UPS Package Handler

• Modern magic Assistant Manager – Store Operations

12/ 2003 – 10/ 2008 Kitchen Magic Phillipsburg, NJ

Asst. Dir. Field Marketing

• Grew program from 8 to high of 53 locations

• • Oversee Mufti Locations in 6 states

• Training of staff

• Hiring of staff

• Team Building

• Worked Home shows street fairs mall kiosks developing leads

Other Relevant Experience:

Things Remembered Manager

Over see store operations

Zany Brainy / Imaginarium Asst. . Manager

Merchandising

Store Operations

Value City dept. Manager

Operations of Aprox four Million Dollar Shoe Dept.

Staffing

Inventory Control

Merchandising

Education: AGBI, Nyak NY

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