THANG (ROBERT) CHUNG
**** ***** *********** ******, *******, IL 60659 ? 773-***-**** ?
******@*****.***
OBJECTIVE: To Obtain Documentum Adminstrator Position.
TECHNICAL QUALIFICATION:
Document Management System: EMC Documentum
Operating Systems: Windows and UNIX
Programming Languages: C, Docbasic, HTML, Java, Visual Basic, Windows
Scripts
Databases: Oracle, Versant, Lotus Notes
Application/Web Servers: Tomcat 5.5 and BEA Weblogic 9.2
Documentum Tools: Content Server 4.2, 5.3, 6.0 & 6.5,
WebTop 5.3, 6.0,& 6.5 Administrator 5.3,6.0,
&6.5, DFC 5.3 & 6.0, Site Caching Services 5.3,
Desktop Client 5.3, Application Builder 5.3,
6.0 & 6.5, DocApp Installer 5.3, 6.0 & 6.5,
Advanced Document Transformation Service 5.3,
6.0 & 6.5 Fulltext Index 5.3, 6.0 &
6.5,Application Program Interface (API),
Documentum Query Language (DQL)
Documentum Integration: FirstDoc 5.0, eCTDXPress 3.2, CoreDossier 5.7,
InputAccel 5.0, InfoMaestro, Sharepoint 2007,
and Vorsite 3.1
PROFESSIONAL EXPERIENCES:
Takeda Pharmaceuticals North America, Lincolnshire, IL
Senior Engineer, Application Development 08/2009 -
Present
. Over twelve years of progressive Documentum application in design,
planning, and execution.
. Technical resource for various application implementations in
Documentum in U.S. Implementation includes SOPs Policies Procedures
(SPP) and MediSource Internationalization.
. Project Manager for Documentum Disaster Recovery initiative. Plan
and coordinated with various Windows Engineer, Oracle DBA, Storage
team, EMC, and others stake holders in a successfully roll out.
. Technical engineer for ISI/eCTD application expansion to the Japan
facilities in meeting all FDA requirements.
. Provide 24x7 supports on the Global Documentum Management System
worldwide.
System Engineer II / Administrator III / Programmer / Analyst
09/2000 to 08/2009
. Successfully implemented the following:
1. Global Documentum Management System into 60 servers in
U.S., 1 each Branch Office Caching Services (BOCS) located
in UK and Japan. Servers included Rendition, Full-text
Index Server, FirstDoc, Content Servers, Watermarks, ISI
Web/Agent Servers and InputAccel. Challenges include
testing in development stage, User Acceptance Testing (UAT)
and Production for validation. Other challenges include
initial setup with various environments, time zone and
multiple users.
2. Dual Documentum Content Servers for redundancy. First
company implementation for global failsafe preventive
measure. Challenges include configurations to support load
balancing for global repository and access. Essentially
this redundancy will enable each server to redirect traffic
to eliminate potential downtime.
3. Web-based Policies and Procedures in Documentum. First
company implementation for company-wide access.
4. CoreDossier Application. Company first publishing software
to use for Investigational New Drug Application (IND) and
New Drug Application (NDA) filing to the Federal Drug
Administration. This eliminated company- wide paper filing
and dramatically reduced time to file with the FDA.
. Management accepted recommendation to convert 74 physical
servers into 12 VMware servers for CoreDossier, Documentum,
eCTDXPress, FirstDoc and InputAccel applications.
. Created the "Installation Qualification and Operation
Qualification (IQOQ) procedures" for company- wide usage for all
validated and non-validated environments.
. Perform semi yearly Documentum Backup/Recovery testing for data
integrity to ensure all files are current and zero data loss.
. Manage and responsible for all upgrades to 24 Documentum
Repositories 5.2.5 SP1 to 5.3 SP1 to adhere with EMC Documentum
end of support date.
Pharmacia Corporation, Skokie, IL
01/1999 - 09/2000
System Analyst
. Implement space planning and configuration for each Documentum
custom document types.
. Provide dump and load doc bases to create a training docbase
environment.
. Install and test new Documentum components including 4i Client and
Server, Content Authentication Services (CAS), PDF Fusion, and
PDFsign.
. Apply patches to multiple Documentum DocPage Servers to fix all
bugs.
G.D. Searle and Company, Skokie, IL
03/1998 - 01/1999
Documentum Developer
. Upgrade Client software Workspace 3.2.9 package and roll out batch
file to Documentum users.
. Enhance custom Documentum application for Global Medical Marketing
department. Support a front-end Quintus Call Center application
that integrated with Documentum application.
. Configure and upgrade Lotus Notes applications to 4.1 versions.
Hewitt Associates LLC, Lincolnshire, IL
03/1997 - 03/1998
Lotus Notes Developer
. Design and modify changes successfully on Notes Databases with 4.1
new design features.
. Maintain and establish firm wide standards and guideline
successfully for all Notes application for uniformity.
. Utilize and apply Visual Basic Applications successfully to convert
and format macro language.
EDUCATIONS:
DePaul University, Chicago, Illinois, Bachelor of Science,
Information Systems 03/1997
REFERENCES:
Available upon request.