Customer Service Management

Ryan D. Cominsky

. **** Wentworth Court . Orlando FL 34786 . 716-***-**** .

********@***********.***

Summary

Enterprising recent MBA graduate with a high GPA from prestigious business

school . Professional marketing/customer service experience in fast-paced

healthcare firm with a desire to move into progressive investment firm in

the Orlando area.

Education

St. Bonaventure University, St. Bonaventure New York

? Masters of Business

Administration

May 2010

MBA Cumulative GPA: 3.5 /4.0

? Bachelor of Business Administration: Management

Sciences May 2009

Deans List: 2006- 2010

Educational Highlights

. Completed in depth research on companies (case studies) including SWOT

analysis, financial analysis, competitive strategies, presented goals

and objectives

. Examined financial decision making process by concentrating on risk

management, capital budgeting, capital structure, mergers and

acquisitions and corporate governance

. Investigated consumer markets, collected and analyzed relevant

marketing information

. Researched CEO compensation and put together comprehensive research

paper

. Compiled extensive multilayered spreadsheet as a support system for

business decisions

Activities and Honors

Student in Free Enterprise (SIFE), St. Bonaventure University

Management Club, St. Bonaventure University

Recipient of the Dean's Graduate Scholarship

Relevant Experience

EMS Healthcare Informatics Buffalo, NY

?

Internships

Winter 2007, Winter 2008

Marketing/Researching/Customer Service

. Researched for prospective healthcare clients and compiled databases

using Excel.

. Marketed software products to new clients via phone and email

outreach.

. Generated new sales leads through customer interactions.

. Managed existing customer accounts.

Additional Employment

Worked for several local employers in the food service industry and

landscaping field; demonstrated

dependability, solid work ethic and developed personal leadership skills.

Computer Skills

Proficient in Microsoft office tools including (Word, Excel, Power Point),

internet and database research tools, regression analysis packages

including DS software and management tools such as OM tools.

References available upon request

Contact this candidate