Manager Customer Service

NATHAN GIESE

*** ********* **. . *********, ** **057 . abk25p@r.postjobfree.com . (630) 670-

8325

Reliable and trustworthy security officer with ample experience in

customer service.

QUALIFICATIONS

. Fifteen months working security at a high profile hospital construction

site securing assets valued at over 400 million dollars.

. Over 2 years as an assistant manager at an independent coffee shop

acting as the sole opener at 5:00 am every morning.

. Several non-consecutive months of full managerial experience including

opening coffee shop, ordering supplies, accepting shipments, overseeing

employees, and tracking traffic numbers.

. Experience training both baristas and security officers.

PROFESSIONAL EXPERIENCE

Security Officer

April 2009 - Present

MORRISON SECURITY CORP. Alsip, IL

. Secured the construction site of a hospital, protecting assets valued at

$400 million. Performed rounds regularly, communicated issues with the

clients, and granted access to authorized workers.

. Trained employees and gathered paperwork for the supervisors.

. Made coffee for the client, just for good measure.

. Client recommended (practically demanded) the supervisor assign me as the

"main guy" at his site.

Assistant Manager, Weekend Supervisor, Temporary Manager

May 2008 - July 2010

ELIJAH'S SPECIALTY COFFEE AND TEA Elmhurst, IL

. Served as Weekend Manager for 10 months, with sole opening

responsibility of the coffee shop on Saturdays and Sundays, as well as,

overseeing weekend functions, baking pastries, balancing the cash

drawer, and entering sales data into an Excel Spreadsheet.

. Served as Full Manager for several weeks at a time while the General

Manager was on vacation including opening the shop nearly every day,

performing product orders, accepting product shipments, balancing

the cash drawer, entering data into an Excel spreadsheet, and

overseeing 5-10 employees.

. Never once overslept or opened late for any reason.

EDUCATION AND TRAINING

August, 2005 to January, 2008

Chapman University Orange, CA

August, 2001 to June, 2005

West Leyden High School Northlake, IL

* Mailing address is temporary. Please do not disregard application based

on personal proximity to site.

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