Customer Service Data Entry
Resume:
Yuslendy Suriel
*** ****** ******, **********, ***********, 06606
****************@*****.***
Objective:
* ** ****** * ******** that will enhance a greater challenge towards my
career goals.
Education:
7 Briarwood College: Southington, Connecticut. Associates of Sciences in
Criminal Justice. Degree awarded in May 2009. Graduated with a GPA of
3.25 on a 4.0 scale.
8 Housatonic Community College: August 2009-Present
9 My future goal is to attend University of New Haven and obtain my
Master’s Degree in Forensic Psychology.
Summary of Qualifications:
10 Communication: Deals with internal and external clients at all levels via
telephone and email, to ensure successful communication via actively
listening and probing questions.
11 Problem Solving: Resolves in depth queries in a timely manner
independently and with internal and external business partners to find
appropriate resolution, efficiencies and high level of quality.
12 Team Player: Enjoys sharing knowledge and encouraging development of
others to achieve specific team goals.
13 Planning and organizing: Refined planning and organizational skills that
balance work, team support and responsibilities in a timely and
professional manner.
14 Well developed administrator abilities
15 Familiar with data entry
16 Excellent written/verbal communication skills
17 Background in customer service
18 Able to work alone or as part of a team
19 Hardworking, able to multitask effectively
20 Pleasant, friendly, and highly organized
Employment History:
21 Employment History: T-Mobile, Trumbull Connecticut, July 2008-
Present; Customer Service Representive, assisted customers with locating
merchandise by ordering out of stock merchandise for in store pick-up and
home delivery, supported management by restocking merchandise and
maintaining excellent customer service standards, managed cash register,
credit card, cash, and return transactions, ensuring register balanced.
22 Jolis Visage, Trumbull, Connecticut, June 2007-June 2008; Receptionist,
scheduling appointments for clients, data entry, maintaining a great
environment for our clients.
Community Service/Internship
23 Bethel Recovery Center, Bridgeport, Connecticut.
24 Served as an activity leader
25 Counselor for non-profit organization
26 Led peer groups with women whom been incarcerated, homeless, and
suffered from substance abuse
27 Assisted with program development and projects
Skills:
28 Microsoft Word
29 Microsoft Exel
30 Microsoft PowerPoint
31 60 wpm
32 Bilingual (Fluent in Spanish)
33 Detail Oriented
References:
Upon Request
Contact this candidate