Project Manager Supply Chain

Kacie L. Page

A Sr. Business Analyst Who's

404-***-**** (Cell)

Responsible for driving requirement

e-mail: *******@*****.***

gathering sessions from internal users, external

*********@*****.***

clients and SMEs. Produce documentation such as

use cases, business requirement, design and

functional specification documents, with screen

mock-ups and Visio process flows.

Sr. Business Analyst

Project Manager / Interactive Business Expertise

An accomplished and driven professional who offers over 12+ years of

business success on all levels of Sr. Business Analyst and Project Manager

that includes strong SDLC knowledge and being a front line

problem solver who has utilized RUP(IBM), Agile and waterfall technical

methodology. Work hand-over-hand to produce gathered requirements via

JAD/JAR working sessions, interviews site surveys, emails and

questionnaires and then turning that information into documents(use cases,

design, functional for the development department. Perform various

business analysis for such project entities as: healthcare,

insurance, retail, government, mortgage, finance and 'IT', just to name a

few. Site travel up to 80%.

Known as a savvy senior technical business analyst with strengths that also

encompass resolving project conflicts, finding business solutions, break-

down information into simple easy to understand detail(s). Utilize strong

project methodology(project description: scope, goal - (team task

description: manager, tech writer, analyst - (project schedule: tasks,

resources - (schedule task description: document, design, coding -

(project deliverable: project plans, design document iterative,

stages, tollgates, and milestones. Attend meeting. Produce reports. Address

the user's wants against the business needs.

Professional Insight

Project Management Requirement Gathering

Testing, Scripting

Business Analysis Programming Development

Implementation Support

While possessing excellent verbal and written communication skills, you

will find me to be energetic, confident and personable, the type of person

on whom you can and may rely. My salary has consisted of $40ph and up. It

may be mutually beneficial for us to meet. Looking forward to hearing from

you at your earliest convenience.

CAREER DEVELOPMENT

Sunrise Lighthouse Enterprise

(03/98 to 09/10)

(An IBM vendor partner, providing project and business analysts expertise

to their vast customer base.)

Project Manager / Sr. Business Analyst

(02/09 - 09/10 - project size: 15)

(Considered as "working on the beach" when between full on-site client

projects.)

> Assigned the task to deliver excellent communication across three new

business clients to include internal and external users, developers,

3rd party vendor, SMEs and the stakeholders. Analyzed their scope,

objective, goals, assumptions and gaps before delivering and executing

the project plans. Wrote and reviewed use cases, with UML diagrams,

mock-ups, business rules and a BRD(business requirement

document). Facilitate JAD/JAR requirement gathering sessions.

Collaborate with the development and the database administrator teams

to establish a technical vision for what they could deliver and who,

when, how, what performance and system usage would be affected. Site

travel. Prepared weekly status reports.

Notable Achievement Results:

( By acting as the lead liaison, all projects delivered at 100% for the re-

designed Intranet / Internet web-sites

that included an application dashboard for claims, billing, Rx content,

appointment alerts for the users and

physicians. An application portal for personal policy processing(auto,

homeowners, renters, quotes as

well as for the brokers and agents to process their input information

and retrieve information in real time.

Environment: Windows XP - XML - SQL - MS Office - Visio - MS Project -

Agile - RUP - Sharepoint

Project Manager / Sr. Business Analyst

(02/07 - 02/09 - project size: 26)

(Awarded the project to re-design the inventory and Consumer Supply Chain

systems for Coca-Cola)

> Collaborated to establish a vision definition document and a change

control process. Communicated both verbally and written form

throughout this project. Assisted the developers.

Worked tirelessly to gather the internal and external requirements

needed to updated the intranet and

portal supply chain applications(sales orders, goods, shipments,

inventory, supplies, products

Reviewed and wrote design documents, use cases with screenshots and

UML process flows. Prepare

the project plans. Found new solutions for the business to better

deliver and monitor their products

for their customers. Problem solve. Supported the business

operations through re-design of the

inventory, web shopping carts for the supply chain systems.

Resolved conflicts. Monitored meetings.

Notable Achievement Results:

( Developed and delivered new methods and procedures, via a portal with

dashboard application links that

automatically updated the on-hand inventory, customer orders,

manufacturing and distribution alerts in

real time processing. The management link alerts kept them abreast of

business revenue, sales and losses.

Environment: Windows XP - Sharepoint - MS Office - RUP - Visio - MS

Project - .Net - ASP - Oracle

Project Manager / Sr. Business Analyst

(05/04 - 01/07 project size: 9)

(Act as the lead liaison for Norfolk Railway transportation applications)

> On-site support of a full scale SDLC project encompassing Web

applications, updated dashboard and a re-designed Web site. Prepare

project vision, technical and strategic plans, which were constantly

reviewed so the objectives would not be lost, but instead, would

explain the business to others in order to keep them informed,

motivated, involved and stimulated. Gathered requirements for the

suppliers web application page that included: vehicle operation,

shipping instructions, payments,

Web sales orders, inventory control... Wrote use case documents, with

UML flows and mock-ups.

Notable Achievement Results

( Visited all rail yards, stations, and office's to gather their 'IT'

requirements and understand what the

end-user really needed to do their jobs better through the new

applications, which increased

production and revenue by 17%.

Environment: Windows XP - SQL - .NET - MS Office - Visio - MS Project -

RUP / UML - Outlook -

Business Analyst / Project Manager

(05/04 - 01/07 project size: 16)

(The AMEX project engulfed building a new GUI interface for financial

application processing)

> Utilized the technical expertise to prepare for this SDLC project from

start to finish to build, develop and deliver the long awaited web GUI

and the finance application's that consisted of

transaction processing, alerts, loans, deposits, trades, payments,

credit cards, rewards Facilitate

requirement gathering sessions via interviewing, performing site

survey's, evaluate information

and develop design solutions. Wrote RUP use cases, UML design flow

documents for the

developers. Traveled to the client sites, ensuring all the business

needs were being addressed and

developed accurately.

Notable Achievement Results:

( Multi-tasking between the business community and the development

department, which were at odds,

before my arrival, regarding the gathered requirements and documents.

Re-gathered all internal and

external end-user requirements, prepared a project plan and wrote new

use cases, with UML diagrams,

screen shots, criteria, process flows and business rules. Development

met their deliverable by 98%

Environment: Windows XP - Oracle - XML - MS Office - Visio - MS Project

- RUP/ UML - Notes

Business Analyst

(06/00 - 04/04 project size:

40)

(Act as the lead analyst liaison for Lincoln Insurance new application

dashboard for the agents and brokers)

> Worked closely with the customers, end-users and developers to deliver

new personal line policy software applications (ePolicy, My Alerts,

claims and accounting transactions, downloads / policy resend

downloads) to meet the company needs. Worked in a fast paced

environment. Perform in a team arena or as a self-starter. Gathered

requirement and wrote the technical and functional design documents

and use cases, which consisted of adding Visio system workflows,

screenshot mock-ups, business rules, reference documentation and

diagrams. Attend JAD sessions and discovery reviews. Worked across all

business units to complete this SDLC project.

Notable Achievement Results:

( The completed project raised the cost effectiveness of the new product

and services offered to the agents,

brokers and customers, upward to 20% and increased customer

satisfaction.

Environment: Windows XP - DB2 - MS Office - SQL - MS Project - SharePoint

- Waterfall - J2EE

Business Analyst

(03/98 - 05/00 project

size: 14)

(The Siemens Healthcare system was built and implemented for the product

and service projects)

> Trained three junior business analyst in the process of gathering

requirements, writing technical design and functional specification

documents for the development teams. Utilized a strong ability to

integrate information into various software applications and follow

the entire SDLC process. Performed tech and peer-to-peer reviews.

Produced client server healthcare service and products for claims

processing, bill payments, quotes, healthcare locations and managing

case information on-line.

Notable Achievement Results:

( The screen shots within the documents, lessened technical reviews and

development coding time by 15%.

Environment: Windows NT - SQL - DB2 - MS Office - Outlook - MS Project -

Visio - Client Server

EDUCATION

. Technical Vocational Degree, Chicago, Ill 1999

. IBM PMP / BA certified

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