Customer Service Sales

Chelan Glavan

**** ********* **. • Pleasanton, CA 94588 • 503-***-****

******.******@****.***

An accomplished young professional with extensive experience in client relations and community benefit seeking employment

with an organization looking for a positive team-player with outstanding people skills.

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Self-motivated individual Excellent communication skills

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Experienced in handling confidential materials Skilled at building and maintaining relationships

• • Ability to effectively prioritize

Adept at handling difficult clientele

• • 5 years of customer service experience

Outstanding aptitude for new skills

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APPLICABLE EXPERIENCE

Jungle Source Pleasanton, CA 2010

Verifier/ Receptionist (Contracted through Bayside Solutions)

• Confidentially investigated applicant histories in compliance with FCRA regulations.

• Managed all incoming calls, first point of contact for client relations.

• Responsible for heavy data entry and file organization.

• Created marketing material and handled other projects as needed.

Cobblermania and Vegan Heights Los Angeles, CA 2009

Booth Coordinator

• Responsible for all aspects of sales and customer service.

• Responsible for presentation of products.

Yamato Westwood Los Angeles, CA 2009

Front Desk Hostess

• Managed all cashiering responsibilities and scheduling.

• Responsible for greeting guests and managing seating flow to ensure maximum efficiency.

Zanzibar Theater (Internship) Oakland, CA 2008

Assistant/Stage Manager

• Supported the director and performers in all aspects of production.

• Drafted all correspondence addressing patron complaints and concerns.

• Provided administrative support to director, including meetings with potential donors.

Regal Cinemas Dublin, CA 2007

Cashier/Hostess

• Responsible for theater concession sales and service.

• Accountable for theater cleanliness.

JC Penney Beaverton, OR 2006

Sales and Customer Service

• Responsible for all aspects of sales and customer service in women’s clothing.

• Met or exceeded all sales targets and goals.

EDUCATION

B.A. in Theater Arts, Vanguard University, Costa Mesa, CA (2009)

TECHNICAL SKILLS

MS Office: PowerPoint, Excel; Outlook; MAC savvy; basic knowledge of HTML and Qbasic

VOLUNTEER ACTIVITIES

• Recording For the Blind & Dyslexic - records audio books for blind and dyslexic students

• LWP– Ensemble actor in regional touring company which educated audiences on domestic violence issues

Contact this candidate