Customer Service Administrative Assistant

Delle J. Peterson

**** *********** ****

Compton, IL 61318

Home 815-***-****

Mobile 630-***-****

Over the past several years I have developed many skills that will make me

a valuable and dependable employee. With experience in Human Resources and

Customer Service I proved I am willing and capable to jump in and be a team

player. Recently I have honed multitasking skills at Western Illinois

University as a graduate assistant for the department of Disability Support

Services where I coordinated the Brailling service for the visually

impaired students. On top of substitute teaching I supervised a middle

school orchestra program of 160 kids while interacting with the individual

school and district wide administration which further strengthened my

organizational skills. As a professional I have experience as an

administrative assistant and adjudicator. Overall, I communicate well and

am dependable to complete the task at hand. A general list of my skills

follows.

Skills

Illinois State Certified Teacher (Type 10)

Typing 80 wpm

Office equipment: fax machine, copiers, printers, labelers

Excellent phone skills

Certified Computer Skills: Microsoft Word, Access, Excel, Outlook,

PowerPoint, Publisher, Word Perfect, Lime, Sharpeye, Duxberry

Mass mailing, organization and filing

Extremely responsible with private information

Word processing, proof reading, data entry

Cash register and change making experience

Excellent multitasking abilities

Very dependable

Good communication and problem solving skills

Employment

Forest City Music Studio Melissa Dawson October 2009-

present

4160 Newburg Rd 815-***-****

Rockford, IL 61108

Furst Staffing Cassandra Roach October 2008-May 2009

Dekalb, IL 60115 815-***-****

Western Illinois University Angela LaFrance August 2008-October 2008

1 University Circle 309-***-*****

Macomb, IL 61455

Western Illinois University Becky Hall August 2005-December 2007

1 University Circle 309-***-****

Macomb, IL 61455

Education

Western Illinois University Graduated: May 2008 Bachelors of

Music

Illinois Valley Community College Graduated: May 2005 Associates in Arts

Personal references available upon request

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