Manager Administrative Assistant
Resume:
Jill A. Miller
*** *. ***** ***** **. #166 614-***-**** (cell)
Knoxville, TN 37923 **********.******@*****.***
Website Address -
https://sites.google.com
/site/jillamillersit
e/
Objective
To obtain a full time position where I can maximize the various aspects
of my administrative and accounting skills.
Summary
Results-oriented, creative, hands-on coordinator with a successful record
of accomplishments in creating, designing, implementing and administering
internal systems to enhance information resources. Major strengths
include excellent communication skills, knowledgeable, strong team
player, attention to detail and ability to work with all levels of
management.
Representative Accomplishments
o Enhanced the process for committee meeting tracking to improve
efficiency.
o Established a customer relationship database to centralize critical
contact and customer information to forecast and track sales
opportunities for an improved bottom line.
o Installed and implemented new accounting software to improve internal
controls to enhance the integrity of the financial information
reported to management team.
o Designed and implemented a process to invoice internal and external
customers for services provided; increased non-traditional revenue
100%.
o Created and administered reports using Microsoft Excel to track both
invoices generated and revenue collected enabling the Training Manager
to have significantly more control over cash planning.
o 100% of internal customers rated my services a "4" (Exceeded
Expectations) or higher on a 5-point scale.
o Wrote training manual for Accounting and Administrative Functions for
all Logo Companies and trained new office staff; reduced turnover by
75%.
Professional Experience
Administrative Assistant: Assist Group Services Coordinator with
maintaining and updating member database and preparation of group meeting
packets, create and design in-house marketing materials, coordinate
educational opportunities for members, provide administrative support to
President and Collections Manager, prepare Notice of Completion Reports
in absence of Credit Reporting Specialist.
NACM East Tennessee, Knoxville, TN, 2008-Present
Business Owner: All aspects of running own business including developing
customer relationships via telephone, managing, selling, marketing,
advertising, recruiting, and training help desk.
Green Quest Technologies, Knoxville, TN, 2008-2009
Jill A. Miller
614-***-**** (cell)
**********.******@*****.***
Professional Experience (continued)
Administrative Assistant: Prepared and processed all Accounts Payable
and Accounts Receivable items through preparation of month end reports
and journal entries, coordinated and organized all committee meetings
from inception to completion, assisted in the continuing effort to
facilitate the midyear and annual state conferences, maintained
Association database.
Ohio Pharmacists Association, Columbus, OH, 2006-2008
Office Administrator: Created and designed in-house marketing materials,
managed website, administered database, researched, determined and
implemented equipment procurements, prepared state billing to assure
timely reimbursement of expenditures, monitored grant spending to ensure
appropriate spending, processed expenditures for disbursement, oversaw
department schedule and coordinated travel arrangements.
Ohio Restaurant Association, Ladders To Success, Columbus, OH, 2002-
2006
Business Office Manager: Generated invoices for all services to 180
Residents on a monthly basis, received payments, prepared deposits and
posted payments to QuickBooks system and Excel Spreadsheets, managed and
distributed all incoming calls and fielded questions and concerns from
Residents.
Claremont Retirement Village, Columbus, OH, 2001-2002
Administrative Assistant to Training Manager: Produced invoices for
services to internal and external customers, classified vendor invoices
and employee expense reports for payment, anticipated and met needs of
internal customers and prepared informational reports for Training
Manager's reporting needs.
Columbia Gas of Ohio, Inc., Columbus, OH, 1997-2000
Office Manager: Managed all administrative support functions of office
operations including Billing, Accounts Payable, Accounts Receivable,
Collections, Cash Management and Human Resources reporting directly to
the General Manager.
Ohio Logos, Inc., Dublin, OH, 1992-1997
Computer Skills
Proficient in Microsoft Windows, Microsoft Office Products, PageMaker,
Adobe Creative Suites (Photoshop, Illustrator, ImageReady, InDesign),
QuarkXPress, ACT, Prevail, QuickBooks and Peachtree.
Education & Professional Recognition
o Columbus State Community College, 22 core credit hours towards Graphic
Communications Degree (4.0/4.0 GPA)
o Certificates of Completion in Photoshop CS Level 1 & 2, PageMaker 7.0
Level 2, Access XP Level 1, Publisher 2002 Level 1 and QuickBooks Pro
2004 Level 1
o Recognition for contributions to the Continuous Improvement Program of
Columbia Gas of Ohio, Inc.
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