Customer Service Administrative Assistant

Anjelica Campos

*** *. ******** **. ********, TX 75069

*************@*****.*** 972-***-****

Qualifications Summary

. Customer service professional experienced working in fast paced

environments demanding strong organizational, technical and

interpersonal skills.

. Trustworthy, ethical and discreet, committed to superior customer

service.

. Confident and poised in interaction with individuals of all levels.

Detail-oriented and resourceful in completing all job duties; able to

multi-task effectively.

. Experience operating general office equipment including: copier, fax,

scanner and multi-line phone systems.

. Bilingual: Spanish and English

Professional Experience

Temporary Employment December 2009 - April 2010

. Completed Seasonal & Contract work, while looking for a long term

career opportunity, which would allow me to utilize my excellent

communication skills and contribute to company goals.

Medical Center of McKinney, OB/GYN Unit June 2008 - November

2009

Receptionist/Administrative Assistant

. Supported several physicians that provided services to patients at

Medical Center of McKinney

. Utilized multi-line phone system, answering high volume telephone

calls.

. Scheduled and confirmed appointments using MS Excel spreadsheet.

. Obtained important information about patients' medical history, as

well as demographic, insurance and billing information.

. Completed accurate data entry.

. Maintained confidential information.

. Collected patient's fees and copayments.

Blockbuster Distribution December 2007 - April

2008

Shipping Receiving Clerk, Label Machine Operator

. Conducted physical inventory and updated locations for product

shipments.

. Responsible for labeling packages by looking up orders in computer

system.

. Generated inventory and location reports.

. Tended and operated machine that packaged product.

. Completed accurate, high volume data entry.

Clarkson Systems Corporation February 2006 - October

2007

Customer service representative

. Responded to incoming calls from customers, answering product

questions, placing orders and checking delivery status.

. Responsible for handling customer service inquiries regarding their

pending orders.

. Updated customer information and shipping addresses as needed.

. Utilized MS Excel to track customer payments.

. Efficiently resolved customer's complaints.

Education

McKinney High School 2006

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