Customer Service Medical Billing

PAULA GIGANTE

Secaucus, NJ ***** * 201-***-**** (c) * *********@*****.***

SUMMARY

A dynamic and motivated professional with strong interpersonal, analytical

and motivational skills. Seeking a medical administrative position with an

emphasis in medical billing and coding. Solid background in the Legal

/Compliance and Customer Service environments. Recognized as being detail-

oriented and a team player.

SKILLS

. Word

. Excel

. Access

. Power Point

. Internet

. ICD-9

. CPT

. Medical Records

. Health Insurance

. Medisoft

. Customer Service

. Effective Phone Skills

WORK HISTORY

UBS FINANCIAL SERVICES INC. (Weehawken, NJ) 02/2000-4/2009

Insurance Licensing Unit / Registration Unit

Senior Compliance Analyst

. Processed all Resident and Non-Resident Insurance Licensing

Applications and Renewals

. Worked along with the State Insurance Departments to have Brokers

licensed appropriately

. Attained proper Insurance Carrier Appointments for Brokers using the

STAR case system

. Assisted Financial Advisors and CSAs with company policies and

completing correct paperwork

. Processed all Branch Openings/Closings/Changes using the company

computer systems

. Processed all FINRA paperwork for broker trainees as well as tracking

the employee information

. Interacted with members of FINRA on issues, including resolution of

disclosures and exam issues

. Tracked financial advisor trainee classes throughout entire process of

registration

. Assisted retail branches with proper registration procedures

UNITED STAFFING (New York, NY) 09/1998-08/1999 & 02/2000-2/20 01

Data Entry Clerk at UBS PaineWebber Inc.

. Assisted Profit and Loss analysts with trading activity entry in Excel

and Lotus spreadsheets

. Documented all purchases, sales, transfers, and deliveries to and from

UBS PaineWebber's customer accounts

. Trained new data entry clerks and performed various administrative

office support functions

. Conducted research using microfiche, microfilm and CD-Rom equipment

. Obtained documentation of specific stock trades, checks, clients'

statements and new account documentation

LLOYD CREATIVE STAFFING (Lyndhurst, NJ) 08/1999-10/1999

Administrative Assistant/Receptionist

. Responsible for reviewing resumes and setting up interviews with

potential candidates

. Interviewed and matched candidates with positions aligned with their

skills and interests

. Conducted background investigations on potential candidates

. Assisted branch manager with job orders and served as liaison between

branch manager and business clients

EDUCATION

HOHOKUS HACKENSACK SCHOOL OF BUSINESS AND MEDICAL SCIENCES

Medical Billing and Coding 01/2010-07/2010

NEW JERSEY CITY UNIVERSITY

Major: Elementary Education/English 09/1993-12/2000

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