Manager Engineer

HIRAN JAYASINGHE

***** ********* ****** #**, ******, CA 91335

Tel: 818-***-**** E-Mail:********@*****.***

SUMMARY OF QUALIFICATIONS:

Years of experience in computer Desktop Support MAC & IBM (Hardware &

Software) Network Support MAC, Windows NT & OS/2, POS software, also Wi-Fi

and Wi-Max.

PROFESSIONAL CERTIFICATIONS:

IBM

OS/2 Certified Network Engineer, Advanced Product Marketing, OS/2 Advanced

Marketing Lab Local Area Network Marketing Implementing OS/2 E.E

Professional Business Management IBM Token - Ring Network.

IBM Service

IBM BESTeam Member, IBM NETeam Member IBM Personal System /1 IBM Personal

System/2. IBM PSII Printer, Quietwriter, Proprinter, Laser Printers, IBM

AS/400 server.

SOFTWARE SKILLS

Operating Systems:

MS Windows 9x/NT/2000/XP/Vista, 2007, IBM OS/2, Windows NT, 2000, 2003

server, Macintosh OS 7 to OS X 10.5, DOS 6.22,

Applications:

Microsoft Office Pro 97 to 2007, Back Office, SQL Server, Internet Explore,

Front Page, Lotus Notes. LAN Manager, Firewall, Norton Firewall and Ghost,

McAfee, CA Virus Protection Utilities, MS Project, Adobe, Peach Tree,

Remote Desktop, WTF, Remote PC, Firefox, GoToMeeting, Logmein.com, HEAT,

VoIP, POS, Fax Server., NetObject, Pagis, Quicken, Corel Draw, Word

Perfect, Adobe Page Maker, Adobe PhotoShop. Quicken, PC Anywhere, Web

Business Builder, ATM, Real World Accounting System with Point of Sale.

Apps for I-phone, Blackberry, Android, Windows Mobile.

PROFESSIONAL EXPERIENCE:

MICRONET Systerms, Canoga Park, CA

Field Support, Desktop Support, IT Manager 2006 - 2010

Manage and support clients network systems. Work with limited

administrative support, which requires ability to "wear all hats." Handled

network administration, system administration, future requirements

planning, PC hardware/software support, user support and daily operations.

. Implemented major improvements in automation of administrative and

operational procedures, including distributed-database updates and

data integrity checks, data transmission processes, managerial status

reports and data backup, which allows programmers more time to work on

upgrade and development tasks.

. Desktop support - Provided remote and on-site desk top support - from

simple e mail set up, to a hard drive recovery, to trouble-shooting

the seemingly confusing error messages. Intuit QuickBooks Point of

Sale setup. With barcode reader and printer.

. Technical and network support - Provided hardware and network

configuration advice to stabilize and maximize output with your

existing system, or with new set ups.

. Wireless solutions - Looking at customer usage and requirements, was

responsible to advice and set up equipment to give them maximum

performance at a competitive price.

MAGIC International. Woodland Hills, CA

(Organize "The Worlds Largest Apparel Trade Show" and publish over 200

Magazines) Systems Engineer, Network Administrator 1998-2001

Exclusive representative for Sri Lanka / Nepal 2001-2005

. Desktop Support, Mac and Windows base PC systems. Hardware & Software.

. Designs and configure network. Windows 2000. NT 4.0 Backoffice 4.0 &

4.5

. Remote System Management.

. Server Management

. Promote the event in other country's.

HUGHES Aircraft Company, El. Segundo, CA.

Systems Engineer I Help Desk Support 1996 - 1998

. Manager and Support Systems in Three Buildings total of over 7,500 MAC

& PC's and Servers.

. Managed Company President's Office Network, Database, and Computer

systems.

. Configure, Network, Installation, Internet setup Hardware and

Software.

. Assign tickets to hardware, software and network technicians. Install

& manage

. Database server for time management. Coordinate Intranet and Internet

development.

SUMMIT Computer Corporation. Tarzana / Woodland Hills

Technical Manager 1991 - 1996

. Manage the retail and corporate sales team and the technical staff.

. Designed and Assembling Computer Systems.

. Personally setup and manage MJJ Production (Michel Jackson) Computer

Network.

. Designed, Setup and Managed Penthouse Publication Network system.

. Setup and trained POS systems to MOBIL gas stations.

Computer Stop Corporation, Torrance, CA. (Personal Computer Center)

Operation Manager 1990 - 1991, Accounts Manager 1988 - 1990

. Retail and Corporate Sales. Consistently place top 5 in the company,

out of 127 sales representatives.

. Designed Supplied and supported some of the largest networks in

California. Including General Media Auto, Northrop Corp. Lockheed,

JBL, NASA. Litton etc.

. As the Operation manager handled Personnel, Inventory control, Service

Division, Security, Order Processing. (Computer Stop Corporation was

the largest IBM Partner in Western United State $180 million Company,

listed in INC. Magazine as one of the fastest growing companies in the

nation with 12 Locations)

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