Manager Customer Care

Mariam S. Ahmad

**** * ******* ******, ***** City

+639-***-******

**************@*****.***

PERSONAL PARTICULARS

Age : 22

Date of birth : 12 May 1992

Place of birth : Dammam, KSA

Gender : Female

Nationality : Filipino

Marital status : Single

Permanent residence : Philippines

EDUCATIONAL BACKGROUND

Tertiary 2010 – 2015 Arellano University JAS

Pasay City

Secondary 2006 – 2010 Joseph Marello Institute

San Juan, Batangas City

Primary 2000 – 2006 Sahaf Elementary School

Kingdom of Saudi Arabia

SEMINARS ATTENDED

Hotel Immersion

(Sofitel Philippines plaza Manila)

October 3, 2013

Cruise Line Management

(Arellano University Jose Abad Santos)

March 20, 2013

LANGAUGES

Proficiency (0=Poor - 10=Excellent)

Language Spoken Written

Arabic 10 10

English 10 10

Tagalog 10 10

SKILLS AND CAPABILITIES

Knowledgeable on Microsoft Office programs: Word, Excel, & PowerPoint

Good Leadership and Communication

Fast learner

WORK EXPERIENCE

MAGSAYSAY- TRAVEL PEOPLE LIMITED INC.

(On the job training) 300hours

April 8 – May 21, 2013

InterContinental Hotels Group (IHG)

Customer Care Representative (Arabic)

April28 – Present

CHARACTER REFERENCE

Mr. Mon Pamintuan

(Operation Manager)

Travel People Limited Inc.

17th floor, Times Plaza Building

Ms. Sheila Leonardo

(Languages Team Manager)

InterContinental Hotels Group

28th Floor RCBC Plaza Building tower 2, Ayala corner Gil Puyat Ave.

I hereby certify that the above information is true and correct to the best of my

knowledge and belief.

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