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Customer Service Human Resources

Location:
1503
Posted:
September 17, 2010

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Resume:

DENISE A. RAMELLI ******@*****.***

P.O. Box ***, Berlin, MA 01503 508-***-****

SUMMARY

Administrative Assistant/Human Resources Coordinator with 20 years

experience supporting various organizations. Handles multiple projects to

completion. Excellent communication skills with employees and various

levels of management. An employee who works well independently or as part

of a team.

EMPLOYMENT HISTORY

SAINT-GOBAIN HIGH PERFORMANCE MATERIALS 3/2005 -Present

Recruiting/Immigration Coordinator

. Supporting Human Resources as their Recruiting coordinator/Admin

Assistant, contact candidates by phone and email, prepare interview

schedules; email candidates their travel itinerary's and company

information packages. Update the HR Director and team daily on incoming

candidates/interviews.

. Maintains calendars for Director of HR as well as the HR team. Make

travel plans domestic and International, process expense reports using

the Gelco system.

. Post job openings on the company's website as well as other outside job

boards, (Monster) organize Recruiting meetings for the management team.

. Update and developed weekly spread sheet reports and other metrics to

track the daily hiring process. Prepare the monthly and quarterly

reports to be presented to the VP in France.

. Work with the company's Attorney in Washington DC to prepare Visa's for

all new hires needing sponsorship, send visa questionnaires to new hires

and follow up with them on their visa process, sign all final documents

from the Attorney's office and send to candidates for the appointments

with the U.S Embassy. Prepare renewals when needed.

. Maintain and update list of employees who are presently here on OPT, J-1,

E, H-1B's and Green cards with the company's Immigration Attorney.

Prepare and submit all paperwork for the green card process according to

Immigration guidelines.

. Work with Career Services at a number of Universities within Mass as well

as out of state Universities, maintain a contact list with all schools.

. Coordinate and register for Career Fairs. Coordinate booth set-up and

break down, gather materials for job openings, and post jobs at different

Universities/Colleges.

. Also provide Administrative support to the Human Resource Team,

purchasing/ordering supplies within budget, set up conference calls/video

conferences within the company world wide.

. Maintain State & Federal poster updates for the buildings,

. Process Affirmative Action Plan report

. Update and maintain Orientation manuals and presentations for new

employees.

. Coordinate Employee events, luncheons, dinners, outings

Administrative Assistant 4/1997 - 3/2005

. Provide project and administrative support for 3 Research and Development

Directors

. Travel arrangements, International/Domestic and calendar management.

. Prepare monthly reports and track monthly budget reports.

. Preparation of meetings and conferences, business luncheons, dinners,

internal and external

. Prepare meeting presentations/brochures, mail out materials before

meetings for review

. Mail correspondence, UPS shipment, enter purchase orders, order office

supplies

. Work independently or in a team with other secretaries in the facility,

support other groups when necessary.

. Make arrangements for off site employee meetings quarterly for 400

people, work with the director of the banquet hall on set up and food

order

. Make arrangements and planned the Employee Christmas luncheon for 400

. Member of the Contributions Committee-

VFL TECHNOLOGY CORPORATION 1995-1996

Office Manager/Site Secretary

Provided secretarial support for an environmental project. Also supported

the Project and Site Managers on and off site as well as the Health &

Safety and Government personnel.

DIGITAL EQUIPMENT CORPORATION 1977-1994

Administrative Secretary -1991-1994

Provided Secretarial support for a Sr. Engineering Manager, 3 group

managers, 2 Technical Directors and a group of 32 software engineers.

Customer/Field Services

Senior Secretary 1988-1991

Secretarial support for 5 Unit Managers.

Earlier Digital Equipment Corporation experience 1977-1987

. Senior Work Coordinator

International Distribution Center

. Customer Service Coordinator

International Distribution Center

. Export Documentation Specialist II

International Distribution Center

These responsibilities included the preparation of domestic and

international shipments. Organizing shipments with Freight Forwarders,

Airlines, Trucking Companies and the Digital fleet. Prepared proper

paperwork for Customs on a timely basis. Prepared monthly reports

EDUCATION

Attended Evening Classes

Quinsigamond Community College - Business Math courses

Bentley College - Computers for Business -

Human Resources Certificate Program

Assumption College - Essentials of Human Resources -Feb. 2006

Assumption College - Organization & Human Behavior -Spring 2007

- Compensation & Benefits- Fall 2008

Other courses

. PowerPoint

. Microsoft Word

. Excel

. Visio -2003

. Outlook / calendar

Company Training:

Virtual Edge (E-track) Human Resource Software

Customer Service Seminar by Fred Pryor

Other interests: Traveling, skiing, my harley

References upon request



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