Administrative Assistant Quality Control

CUONG HUYNH

**** ***** ****** ******

Alexandria, VA 22305

Email: *******@******.***.***

Phone: 804-***-****

Education:

Virginia Commonwealth University, Richmond VA

Bachelor of Science in Business, June 2010

Major: Finance

Minors: Economics & Mathematics

Coursework: Mathematical Modeling, Statistical Computing, Security Analysis

& Portfolio Management, Investment and Funds Management in Financial

Institutions, Managing Financial Risk, Mathematical Economics,

Econometrics, Database System, Systems Analysis and Design

Software Skills: Window XP/Vista/7, Microsoft Office

Excel/Access/PowerPoint/Projects/Visio, Outlook Mail, SQL, VBA, C++, SAS,

Stata, Precision Trees & @Risk for Microsoft Excel

Work Experience:

PartnerJD, Glen Allen, VA August 2010 - Present

Claims Reviewers

. Analyzed complex financial records to evaluate and assign value to

claims

. Performed regular quality control of client databases through

secondary review of claims information

. Researched and identified duplicate claims and fraudulent claims

. Generated correspondence/reports to communicate benefit determinations or

status of claims submissions to clients and other counsel outside the

firm

Virginia Commonwealth University, Richmond, VA October 2009 - May 2010

Assistant Computer Technician

. Provided hardware and software support to faculties, staffs and

students via phone or on-site

. Installed, configured and maintained various Windows operating systems

including 2000, XP, Vista, 7

. Installed, troubleshoot and upgraded desktops/laptops including

memory, hard drive and related peripheral devices

. Provided virus removal, data backup, data recovery and system recovery

. Maintained and updated equipment distribution database

. Helped faculties and students with equipment rental, purchase and

payment

Vietnamese Public Television, Falls Church, VA January 2005 - February

2006

Administrative Assistant & Computer Technician

. Created and maintained database for customers' orders and profile

. Scheduled and coordinated meetings, interviews, and events for

supervisors

. Utilized Microsoft Office Suite and Internet applications including

Word, Excel, PowerPoint and Outlook Mail

. Setup, secured and maintained wireless network

. Assembled, installed, maintained and upgraded desktop computers

Languages:

Bilingual (Vietnamese & English)

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