Customer Service Medical
Resume:
Katina Green
Gainesville, FL 32608 USA
Tel: 352-***-**** Email: ***********@*****.***
OBJECTIVE:
I am very interested in the position with your company. I know this position will allow
me to
utilize my skills as well as the knowledge I have gained from my educational courses and
experience related to this field. I promise to strive for perfection to the best of my ability
as
well as becoming an excellent teamplayer.
KEY QUALIFICATIONS:
Fax machine/Copier Telephone
Medical Transcription Cash Posting
Medical Billing Medical Receptionist
Filing Medical Records
Patient Care Assistant
EDUCATION:
Eastside High School
Gainesville, FL
Santa Fe Community College
Gainesville, Fl
ACCOMPLISHMENTS:
PCA Certificate
EMPLOYMENT HISTORY:
Everest A/R Management
Gainesville, Fl
10/16/2006 - 8/12/2010
Cash Posting Specialist @ $11.35/hr
Supervisor: Angela Wilkins
Reason for Leaving: Laid off
Duties: Post insurance and patient payments to proper accounts. Balance all monies
posted in a
timely manner. Communicate with insurance companies via fax or telephone to resolve
any patient
discrepancies. Research accounts for patient or insurance company refunds.
Shoe Show
Gainesville, Fl
7/4/2009 - Present part time
Sales Associate @ 7.25/hr
Supervisor: Eura Moore
Reason for Leaving: None
Duties: Customer service. Cashier. Open freight
Dr. Robert Carroll
Gainesville, Fl
4/2003 - 11/2003
Medical Receptionist/Transcriber @ 9.00/hr
Supervisor: Sherry
Reason for Leaving: Terminated
Duties: Check patients in and out. Collect copays. Create encounter forms and pull charts
for
patient appointments. Answer phones in a timely manner with professional representation
of
company. Transcribe dictated notes per Dr.'s request. File.
Cox Communications
Gainesville, FL
9/1991 - 1/1996
Customer Service Rep I @ 7.50/hr
Supervisor: Holly Faries
Reason for Leaving: Moved to Orlando
Duties: Displayed great company representation by communicating effectively with
customers via
telephone, mail correspondence, and in person pertaining billing statements and current
rates.
Processed payments, balance cash drawer, and initiate end of day reports.
Time Warner Cable
Orlando, FL
3/1996 - 10/1997
Customer Service Rep II @ 10.75/hr
Supervisor: Sheila Russ
Reason for Leaving: Moved back to Gainesville
Duties: Same as above
ADDITIONAL INFORMATION:
Special Skills: Medical Terminology, Medical Manager, Anatomy and Physiology, Basic
and Advanced
ICD-9 Coding, Medical Transcription I & II.
Contact this candidate