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Customer Service Manager

Location:
Philadelphia, PA, 19122
Posted:
September 17, 2010

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Resume:

Abhishek P Pandya

Contact No.: 484-***-**** E-Mail:

*************@*****.***

Synopsis

A dynamic professional with of experience in the areas of:

- Operating system - Hardware

- Customer Service

-Software Emphasis - MS Office

- Customer Feedback

-Strong Verbal skills - Photo Shop

- Cash Handling

- PC Troubleshoot

Presently working with WAWA Foods Store as Customer Service Associate.

Education

Bachelor of Science in Computer Science

The Temple University, Philadelphia, PA.

Expected Graduation: May 2013

Organisational Highlights

Since Jul'09 Wawa Food Stores, Newark DE Customer

Service Associate.

Supervised Operations & Reported directly to Asst. General Manager.

Lead Team.

Ensure Customer Satisfaction & needs.

Previous Assignments

Since Jul'07 Giant Food Stores, Kennett Square, PA

Cashier

Supervised Operations & Reported directly to Manager.

Coordinated 30 hour/ week schedule with full course load.

Jun'06 - Jul'06 7-Eleven Store, Frederick, MD

Cashier

Skills

< Customer Service

< Problem Solver

< Optimistic

< Can Maintain Healthy Relation with colleagues.

Projects

Delasoft INC 630 ChurchMans Rd, Newark, DE

Work Under the Supervision Software Developers and Graphic Experts to

create new designs for the

Company's brochures, posters, business cards, Flyers focusing mainly on

Adobe Products. Maintain and Update website.

Throughout interacting with Adobe Photoshop, Adobe Illustrator, Adobe

Dreamweaver.

References

< Available upon Request.

IT Skills

Well versed with MS Office, PhotoShop CS4, Microsoft Expression Web 2.0,

Adobe Illustrator, Dreamweaver, Flash, After Effects and Sound booth

software.

Well command over Languages, HTML, PHP, C++ .

Personal Details

Date of Birth : 29th March 1990

Address : 58 Alexis Dr, Newark, DE 19702



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