Project Manager Human Resources

JOYCE TODD-GUERRA, SPHR

**** ******** ****, ****** *****, FL 33445

***********@*****.*** 954-***-****

PROFESSIONAL SUMMARY

A true business partner with 25 years of expertise in providing a full

complement of HR services to a diverse client base in both the domestic and

international marketplace. Demonstrated ability for building and

sustaining synergistic relationships with all line businesses and aligning

human resource initiatives with business priorities. Experienced in all

aspects of change management, talent acquisition/assessment, benefits,

compensation, employee relations, workforce planning, performance

management, process improvement and project management.

EXPERIENCE:

PRC, LLC - Plantation, FL 10/2009

- Current

An innovator in outsourced Contact Management Solutions for both Business

to Business (B2B) and Business to Consumer (B2C) sectors. A privately held

company with 17 global call center locations, 9,000 associates world wide.

Director of Corporate Benefits

Responsible for the strategy, design, communication and implementation of

all benefit plans for 5,000 U.S. employees. Staff of two Benefits

Assistants.

JTG, LLC - Delray Beach, FL

Human Resources Consultant 4/2007 -

Current

Providing HR management and project management support for domestic and

international, multi-site companies. Experienced with both union and non-

union environments.

Sample client companies:

. Americatel

. American Racing Equipment

. Data2Logistics

. International Offshore Servicing

. Peak Technologies

. Platinum Equity

. Ryerson

. Startec

. Strategic Distribution, Inc

. U.S. Robotics

. Wireless Facilities, Inc.

. Wheel Pros

GRANITE SERVICES, INC. - Tampa, FL 9/2005

- 4/2007

A wholly owned subsidiary of General Electric. A global leader in

variable workforce solutions, 30 offices, $500 million, 60,000 candidates.

Regional Director Human Resources - Americas

1/2007 - 4/2007

Provided direction for the overall HR, Benefits and Training functions for

North America and South America operations. Led a team of 21 HR

professionals (U.S., Canada, South America).

. Ensured company was in compliance with applicable country, federal,

state and local regulations pertaining to employment, compensation and

benefits

. Evaluated regional HR practices and trends to ensure best practices

were implemented throughout the regional business units

. Acted as Senior Ombuds of the company's Integrity program overseeing

the investigation and resolution of employee complaints. Conducted

investigations and provided counseling, training and coaching to

management team

Corporate Director, Human Resources

9/2005 - 12/2006

Led a team of 17 U.S. HR professionals providing HR services in the areas

of Recruitment and Retention, Employee Relations, Compensation, Benefits,

HRIS and Training.

. Guiding force in creating a culture shift in the way HR is viewed

within the organization

. Developed new HR infrastructure to meet the needs of this rapidly

growing international staffing company

. Created a process improvement team to evaluate current HR practices to

identify improvement opportunities

. Restructured internal Training University to align with Company's

objectives and core competencies

. Developed Recruiting strategy for Corporate positions

PLATINUM EQUITY, LLC - Beverly Hills, CA 3/1999 - 7/2005 & 4/1993 -

3/1998

A $17 billion global private equity firm specializing in the merger,

acquisition and operation of companies providing services and solutions in

a broad range of business markets including information technology,

telecommunications, logistics, manufacturing and entertainment

distribution. 70+ acquisitions.

Director, Corporate Human Resources

6/2003 - 7/2005

HR Lead in the transition of Human Resources and Payroll of all newly

acquired companies (union and non-union) to the Company's core benefit and

payroll systems.

. Acted as interim VP HR during transition and restructure of HR

department

. Provided direction to the Executive team in the areas of

restructuring, reductions in force, talent acquisition, succession

planning and organizational development

. Led execution of multiple company restructures and reduction in force

(US and Canada)

. Led transition of stand alone benefit plans (H&W, 401(k)) to parent

benefit platform

. Led multiple payroll transitions of carve out acquisitions to parent

payroll platform

. Assist with Union negotiations, arbitration, grievances

. Led recruitment efforts for replacement Executive team

Director, Corporate Benefits & Vendor Management

4/2001 - 6/2003

Acted as Vendor Manager for all Benefit and Payroll systems. Managed the

development of benefit strategy, plan design, communications and

administration of all U.S. benefit plans.

. Developed Health & Welfare Appeals process

. Developed HIPAA compliance manual and procedures

. Project Manager leading outsourcing of core benefit plans to Third

Party Administrator (Hewitt Associates)

. Project Manager for the development of Platinum's hosted ADP

Enterprise Payroll platform.

. Project Manager for the conversion of smaller acquisitions to ADP's PC

Payroll for Windows (PCPW) product.

Director, Compensation and Benefits

4/1993 - 3/1998 & 3/1999 - 4/2001

NEXTIRAONE SOLUTIONS, LLC - Sunrise, FL

Formerly Racal Milgo. A subsidiary of Platinum Equity. A $1 billion

international company providing voice and data telecommunications services.

Responsible for the strategy, design, communication and implementation of

all compensation and benefit plans for 6,000 employees in U.S. and Canada.

Supervised staff of five compensation and benefits professionals.

. Led the development of a competency based compensation program in

support of the business strategy

. Managed annual incentive compensation programs (Short-term, Long-term,

Sales)

. Managed the review process and moved company from an anniversary based

review to a focal point review

EDUCATION:

B.S., Personnel Management ~ Awarded 1987

METROPOLITAN STATE COLLEGE - Denver, CO

Senior Professional Human Resources ~ Awarded May 2006

Certified Employee Benefits Specialist ~ currently in progress

PROFESSIONAL AFFILIATIONS:

Society for Human Resource Mgmt (SHRM)

Contact this candidate