Lindsay Jones

317-***-****

**** ******* *** **

Indianapolis, IN 46224

Profile I am a focused individual with

excellent customer service and

communication skills. I am

enthusiastic, dependable,

determined, and creative in the

work place. I am self-motivated

so I accomplish designated tasks

and I am good at multi-tasking. I

enjoy working independently as

well as with a team.

Objective To be a valuable and well-rounded

employee for the company I

represent. To establish a steady

and rewarding career as I learn

and advance with my potential.

Work experience

2006- 2010 UPS

. Operations Management Specialist- Supervisor (current job)

My daily job functions consist of basic payroll tasks, customer service in

an office setting, clerical/administrative functions, communication between

management and hourly employees. Also involves intense multi-tasking and

the use of multiple complex computer systems and payroll functions.

Other tasks include keeping drivers up to date with safety regulations

and certifications as needed on a regular basis. Also, observing and

recording employees' safe and unsafe behaviors regularly and training them

on safe habits to practice in the work place.

Dispatch Supervisor 2005-2010 UPS ( Denver, CO)

Answered inbound and outbound calls from drivers and from customers.

Dispatched drivers from Denver traveling to various national UPS facilities

and meeting points across the United States. I was responsible for

assigning full loads to the correct drivers by the scheduled pull times. I

was responsible for dispatching all loads leaving from the Denver hub going

to the west coast via the Union Pacific Railway and focused intensely on

communicating with various intermodal management teams across the country

within UPS, Union Pacific, and BNSF Rail road companies.

2005 Electronic Payment Systems Englewood, Co

Customer Service Representative

*Provided customer service by taking inbound calls in a high paced

environment for merchants regarding their credit card processing

accounts. The job also involved data entry, sales, and navigating

throughout many complex computer programs.

2005 Dillard's

Aurora, CO

Sales Associate

*Provided customer service in a retail environment as well as

maintaining a

neat appearance of the store's merchandise.

2004-2005 Herbalife International Business USA

Supervising Independent Distributor

*Provide Customer service from my home by selling nutrition

supplements to

help clients achieve health results.

2004-2005 Top Gun Mortgage Englewood, CO

Loan Originator

*Originated home loans by making quick applications over the phone

with

potential customers.

2003-2004 Classic Demos Aurora, CO

Demonstrationist

*Demonstrated products and provided customer service for potential

sales of the product being demonstrated.

2003 Life Care Center Sandpoint, ID

Dietary Aid

*Prepared and served dietary needs for residence according to their

health status.

Education

2000-2004 Overland High School

Aurora, CO

GED

2005-2007 Community College of

Aurora, CO

Associate's of Arts

2007-2010 Regis University,

Aurora, CO

Currently working on my

Bachelor's in Human Resources

Volunteer Experience

Heritage Christian Center,

Denver, CO

. Served food to the homeless on

Colfax.

. Work in the children's ministry

in the day care by babysitting

during church services.

References Cyndie Puckett

Curian Capital

303-***-****

Dave Jones

Supervisor, UPS

317-***-****

Tracey Wagner Dispatch

Supervisor, UPS

303-***-****

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