Customer Service Administrative Assistant

Milkita McCreight

***** ******** **

Apt E***

Lake Forest Ca 92630

949-***-****-Home

949-***-****-cell

****************@*****.***

OBJECTIVE:

To obtain a career position with a progressive, people-oriented organization that promotes

team building and workmanship. I seek the opportunity to fully utilize my analytical and

negotiation skills along with my verbal and written communication skills . Also years of

customer resulution experience along with my years of problem solving and customer

service skills put me in a position the be a good choice for employment.

WORK HISTORY:

Solectron/Verizon Wireless: Irvine Ca 12/06 to 06/08

Customer Service/ Tech Support.

Responsibilities include but not limited to Data Entry, Answering of a multi-phone system,

Filing, Troubleshooting and Repair of hand held wireless device . Also Customer

Education of said wireless devices. Updating software and device upgrades . Data

transfer and inventory control.

Citigroup Finacial: Mt. Laurel,NJ 05/06 to 11/06.

Customer Service Rep.

Responsibilities include but not limited to Data Entry, answering of a multi-phone system,

Filing, General Office and doing follow up calls to our customers. Also some switchboard

experience.

Security Central, Oak Park, MI 02/03 to 05/06

Customer Service Rep:

Responsibilities include but not limited to monitoring alarm systems and providing

assistance and support to our customers. Scheduling appointments, and screen incoming

calls and correspondence. Compose and prepared confidential reports.

RE/MAX Realtors, Turnersville

RE/MAX Realtors, Laurel Springs, NJ 02/99 to 03/02

Administrative Assistant:

Responsibilities include providing assistance and support in the day-to-day activities for

the designated individual area. Showing of rental properties . Manage executive calendar

and schedule appointments, screen incoming calls and correspondence and responding

independently when possible. Prepare memorandum, arrange programs events or

conferences, setup and maintain all necessary titles, compose and prepare confidential

correspondence and reports, and arrange travel plans and itineraries. Also lease

consulting on rental properties.

City of Riverside, Riverside, CA 08/97 to 02/99

Developmental Research:

Responsibilities include researching files for the District Attorney's . Office, flagging cases

that were habitual offenders, cataloging offenders with similar case files, indexing and

summarizing and drafting departmental documents such as calendars and agendas of

board meetings.

Involving the preparation of employee contracts labor and management negotiation, stock

option plans, contracts and mortgage analyze and

follow procedural problems that arise in different kinds of law cases.

Lease Line Financial Services Inc, Bloomfield, MI 10/87 to 06/94

Asset Disposal Specialist:

Responsibilities include monitoring of loan in delinquencies of 90+ days,assigned

accounts out for repossession and skip tracing, interacting with insurance area, vendors,

borrowers, verify billing cost associated with repossession and other documentation.

Interact with title companies, bank branches and motor vehicles department in resolving

the policy exceptions.

EDUCATION:

California State University Major: Mergers & Acquisitions

Long Beach, CA 06/96 Associate Degree

Wilson H.S. Major: General Education

Long Beach, CA 06/81 Diploma

Contact this candidate