Customer Service Data Entry
Resume:
Jacquelyn Moriah Ezell
Memphis, TN 38117
Day Phone: 901-***-****
Email: *********.*****@*****.***
WORK Y & W Technologies 12/2008 - Present
EXPERIENCE Memphis, Tennessee
Salary: 23040.00 USD
Per Year
Hours per week: 40
Quality Inspector / Production Office
Coordinator
Inspect finished parts for conformity of specified
production instructions. Maintain accurate production
records for all production staff. Coordinate workflow to
ensure timely completion of production projects. Manage
staff time reporting. Generate daily production reports to
upper level management. Perform general office managements
duties including but not limited to: inventory and
ordering of office supplies, maintaining and managing
office files and data entry
11/2007 - 11/2008
AT & T
Memphis, Tennessee
Salary: 21,120.00 USD
Per Year
Hours per week: 40
Customer Service Specialist
Assist customers with billing and technical concerns
regarding cell phone service.
Y & W Technologies 4/2006 - 11/2007
Memphis, Tennessee
Salary: 19,200.00 USD
Per Year
Hours per week: 40
Customer Service Specialist
Assist customers with timely completion of purchased
parts. Communicate customer concerns to upper level
management. Maintain report of in-house production orders.
Follow up with customers, production staff and management
to ensure timely delivery of customer parts.
Federal Express 8/1987 - 11/2005
Memphis, Tennessee
Salary: 32,640.00 USD
Per Year
Hours per week: 40
Sr. Service Representative
Research and correct undeliverable shipments for timely
delivery. Maintained database of customer information.
Assist management with scheduling of customer shipments.
Coordinate corporate social events for employee staff.
Worked closely with customer base to resolve customer
issues. Dangerous goods certified and trained as a
hazardous spill cleanup agent.
EDUCATION University of Memphis
8/1986 - 5/1988
Memphis, Tennessee
Major: Business
REFERENCES Leanna Sykes First Tennessee Administrative
Bank Assistant
Phone Number: 901-***-****
Email Address: *******@************.***
Reference Type: Professional
Charles Williamson Y & W Chief Financial
Technologies Officer
Phone Number: 901-***-****
Email Address: ***********@******.***
Reference Type: Professional
Yvon Foster First Tennessee Executive Vice
Bank President,
Brokerage
Phone Number: 901-***-****
Email Address: ********@************.***
Reference Type: Professional
ADDITIONAL Proficient in Microsoft Office Applications. Proficient
INFORMATION in E2 Shop Systems. Type 50 wpm. Data entry 10,000 kpm.
Excellent leadership abilities. Self starter.
Contact this candidate