Sales Customer Service

Jesse S. Duque

**** **** **** *****

Chicago, IL 60629

773-***-****

**********@***.***

OBJECTIVE: An interesting position with a growing company in which I can

fully utilized my abilities in a warehouse / shipping / receiving

setting.

EMPLOYMENT:

2004 - 2008 Triton Transportation Services Chicago, IL

Yard Checker

Inspected all containers in rail yard, maintaining inventory logs daily of

incoming and outgoing loads. Utilized company vehicle to perform patrols

and duties, entering all info on a service computer (Tek-Logix 8210)

running enterprise software. Maintained a daily log of all rail-chassis,

making note of condition and damage extent if applicable. Assisted drivers

with rail information and location of containers. Trained new employees on

safely and daily procedures.

2001 - 2003 Chicago Beverage Systems Chicago, IL

Sales Supervisor

Directly supervise ten drivers and assign duties accordingly. Coordinated

all activities associated with merchandising and distribution. Orchestrate

all sales-related activities at 74 account locations. Direct all special

projects (e.g. display set-ups, re-sets, etc). Interface extensively with a

diverse customer population to maintain positive business rapport (35%

Hispanic clientele). Handled all special promotions and product

demonstrations. Consistently met and exceeded all monthly sales forecasts.

1999 - 2001 American Bottling Co. Northlake, IL

Account Services Manager

Called on downtown hotels, restaurants & building lobby shops selling 7-up,

Dr. Pepper, Snapple drinks, bottled & flavored water products; service

three key chain retail accounts, Walgreen's, Osco & White Hen, in downtown

area processing orders as well as handling merchandising, special events

and placement of soft-drink dispensers. Trained new hires in sales process,

merchandising and special event activities. Opened five new accounts and

increased total downtown accounts to 139. Ranked second among 25 Chicago

Division Account Services Manager in water product sales with 350 average

cases/quarter.

EDUCATION

2009 - 2010 HPVEC-Humboldt Park vocational Education Center of Wilbur

Wright College Chicago, IL

Industrial Maintenance -Diploma

1991 First National Bank Training Center Chicago, IL

Human Resources, Selling Techniques & Customer Service

Training-Diploma

1986 - 1988 Saint Augustine College. Chicago, IL

Associate of Applied Science in Business

Administration.-Diploma

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