Manager Active Directory
Resume:
Eric Swarm
*** **** ***** ****** *********, Ohio 44212
*******@*******.***
EDUCATION
Bryant and Stratton, Downtown Cleveland, OH
Bachelor, Science and Electronic Engineering Technology, 2006
EXPERIENCE
Cleveland Institute of Electronics 2006 – Present
Cleveland, OH
IT Manager
• Manage local area network and VPN between three locations; 30 40 users.
• Setup and management of Linux Server which holds the Informix 4GL Database
• Management of the Windows Server 2003, ISA Server, and Active Directory.
• Repair/Upgrade all hardware and software as necessary.
• Maintain Merak E mail Server with the support of an offsite account.
• The creation and deletion of all new/old users through Active Directory.
• Perform all billing duties which include the preparation/printing of all statements, checks, and collection letters.
• Perform daily backups, reports, updates for company database as well as all month and year end closing
dates.
• Manage/perform the creation of Direct Marketing mailings as well as brokered lists.
• Work with upper management in maintaining all software licensing.
• Purchase all hardware and software as needed.
• Supervisor of data entry which includes the entering of all student records, and leads.
• Technical support for all three branches and all users.
Instructor
• Responsible for creating and editing curriculum for Bachelor programs
• Worked with students worldwide through various types of communication
• Worked with students on A+ Certification, Network + Certification, C, C++, Java, and C#
• Worked with students using CAD software such as Electronic Workbench
C.E.C. Entertainment Inc. 2004 – 2006
Mayfield Heights, OH
Technical Manager
Performed all electrical, mechanical and hydraulic repairs.
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Maintained the overall care and repair of games, rides, and facility.
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Managed the inventory and purchasing of parts.
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Eric Swarm
774 West 130th Street Brunswick, Ohio 44212
*******@*******.***
• Demonstrated ability to make economical decisions while maintaining a budget.
Related experiences
Assist in troubleshooting and repair of personal computers.
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Troubleshooting and repair of circuit boards as needed.
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Analyze AC & DC circuitry.
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Managed customer needs and expectations through strong interpersonal skills.
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• Knowledge of Analog and Digital Circuitry in accordance to BSEET standard practices.
• Repairs made to printers, TVs, game consoles, Apple products.
Setup and maintained wired/wireless networks as well as troubleshooting connectivity issues.
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