Manager Analyst

Steve Hansen

** ******* *****

Lunenburg, Mass. *1462

Tel: 978-***-****

Email: *******@******.***

Objective

Seeking contract/project work or a permanent position as a Market Research Analyst

Summary of Experience

Extensive market research and consulting experience in the areas of Telephony and Data Network

services, as well as the PBX industry. Market research experience includes the development of in-depth

market reports on Wide Area Networking services, such as IP & Ethernet VPN’s, and the PBX

marketplace. Consultancy experience extends to nearly all phases of telecommunications consulting,

including auditing, current/future needs assessment, cost/benefit analysis, solutions design, RFP

development and response analysis, and project management through implementation phase.

Related Research Experience

With a focus on developing market research reports on Wide Area Networking (IP & Ethernet VPN’s,

Private Lines, Frame Relay, ATM and Voice Services), and the PBX marketplace, research experience

extends to:

• Primary research based on the development/analysis of web-based user surveys and interviews

with corporate/industry representatives

• Secondary research based on collection/analysis of data made available by corporations,

government agencies and industry organizations

• Market forecasting

o Including size of business segmentation (i.e. SOHO, Small, Mid-Sized, Enterprise)

• Market share analysis

• Technology trends analysis

o Including size of business segmentation (i.e. SOHO, Small, Mid-Sized, Enterprise)

o Including vertical business segmentation (i.e. Education, Finance, Healthcare, etc)

• Custom research projects for corporations

Employment Overview

• Senior Telecommunications Consultant/Analyst (Contractor) – Communications Analyst

Associates, Falmouth, Mass. May 2009 – present

• Senior Research Analyst – InStat – Waltham, Mass. January 2006 – February 2009

• Senior Telecommunications Consultant/Analyst (Contractor) – Nelson Communications –

Waltham, Mass. May 2002 – January 2006

• Manager of Operations – 3IC America – Burlington, Mass. January 2001 – May 2002

• Manager of Sales – NTT America – Westford, Mass. April 2000 – January 2001

• Manager of Account Management – Cignal Global Communications – Cambridge, Mass.

September 1998 – April 2000

• Account Manager – BT/Infonet August 1993 – September – 1998

• Other telecommunications experience prior to August 1993

Education

Bentley University, Waltham, Mass - Bachelor of Science – Computer Systems

Additional Skills

Proficient in the use of Microsoft PowerPoint, Excel and Word

Contact this candidate