Administrative Assistant Customer Service
Resume:
Shelany Fonseca Laboy
Miami Florida 33147
Cel: 786-***-****
E-mail: ********@*******.***
Objective
To obtain a position according to my knowledge and experiences to
demonstrate my abilities and skills obtain throughout my studies and
working experience.
Education
Inter-American University of Puerto Rico
Guayama Campus
Bachelor degree: System Office Administration
Work Experience
Gancedo Lumber Co. Miami, FL.
07/07- 03/09
Position: Cashier/Receptionist
. Type and distribute correspondence, directing visitor to appropriate
contacts answers phones and maintain files.
. Received and processed cash or credit payment.
. Manage the register
. Client Service
Hospital Santa Rosa Guayama, PR. 09/05- 02/07
Administrative Assistant
. Perform front office tasks, such as answering phones, greeting
patients and scheduling appointments
. Maintaining patients records, issuing invoices, processing payments
and obtaining insurance authorization
. Transcribe physicians' notes, compose correspondence and proofread
medical reports and article.
Dr. Morales Quirindongo 07/04-
08/05
Medical Office Guayama, PR.
Medical Secretary
. Greet patients, keep medical records and making sure the office runs
smoothly
. Answering phone calls, handling and preparing correspondence, keeping
accurate and up-to-date records, making appointments, transcribing
dictation and completing insurance and other medical forms.
. Managing difficult situation with patients and maintained the highest
level of patients' privacy.
Skills
Experienced bilingual (English, Spanish), administrative assistant with
extensive in customer service in medical and retail field. With knowledge
and understanding of :
. Medical Terminology
. Billing and insurances related to the health care industry and
hospital or laboratory procedures
. Knowledge in computer program such as Word, Excel, Power Point,
Outlook, Access and Agency Management Systems.
References
They will be put under the being required
Contact this candidate