Customer Service Data Entry
Resume:
My proven track record of successfully performing complex analyses on
various corporate tasks makes me an ideal candidate, who is ready to move
to the next professional level.
If you are looking for someone with leadership, analytical and
communication skills, I would be the perfect candidate. Last summer, I was
given the opportunity to intern at DTE Energy. I worked within the billing,
marketing and account management department, and assisted staff with
problems arising from inaccurate billing. As a result, I played an active
role within the group and helped them to solve these issues. This process
involved using the analytical skills that I acquired through actively
participating in coursework for my Accounting major.
My ability to work well as part of team also related to my success within
this group. These attributes, combined with my enthusiasm to learn, were
essential to my contributions and success during this internship.
I posses a number of years working through both my high school and college
careers. If you were to consider me as a candidate, you would be
considering someone with:
* Exceptional interpersonal aptitude; quickly establish rapport with
people from diverse backgrounds and at all professional levels.
* Demonstrate creativity, initiative, good judgment and the ability to
express thoughts clearly and simply.
* Effective identify and resolve problems using all available sources.
* Strong orientation in customer service/satisfaction
I believe that I can apply the same skills within my internship last
summer, and my real life work experiences, to a position within your
company. I look forward to discussing the position with you in more detail.
I hope to schedule an interview at a mutually convenient time.
Thank you for your consideration,
Rhae Myles
Objective: Ambitious student looking for an opportunity to further
increase my professional work experience.
Summer Student/Intern 05/08-9/08 DTE Energy Detroit, MI
* Data entry in Goldmine (corporate database) inputting addresses, account
numbers, account representatives, city, state, and zip code.
* Data entry in the Customer Service and Billing database.
* Segment plan creation for the year 2008 which required creating charts
and tables using the annual usage in kilo watt hours.
* Created billing history for the Kresge Foundation where I transferred
specific billing information from Goldmine and Customer Service and
Billing to Excel
* Filing
* Green Currents Events - getting people to sign up for the renewable
program at DTE Energy
* Marketing Department-Midsize Accounts
* Managing Accounts for small businesses between $25,000-$500,000 in
revenue per year
* Data entry, updating the billing systems and segment plans for the year
2008
Shop Assistant 02/05 - 08/06 313 Flowers Detroit, MI
* Provides a pleasant atmosphere and helpful service to customers
* Assists with all shop functions to include
* operating the cash register/cash handling
* Stocking of merchandise delivery
* Taking phone orders
Education
University of Detroit Mercy Detroit, MI
09/02/2008-present
Bachelors/Business Administration
Bethune-Cookman University Daytona Beach, FL 08/17/2006-
04/23/2008
Bachelors/Accounting
Volunteer Experience
Joyce M. Cusack Campaign- House of Representatives, FL
Robert A. Ficano Campaign-Detroit
Community Organization/Activities -
Cancer Walk 2008
Haitian Cultural Club
References
Henry Johnson
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