Project Manager Quality Control

Susan Harwood Kaczmarczik

**** ****** **** *****, ******, TX 78749 • 512-***-**** • *****@***********.***

Web portfolio: http://www.infoczarina.com

Summary

Experienced information professional with over ten years experience in:

Project management and workflow design

Writing documentation for technical products and services

Creation of instructional and outreach content for multiple media

Development and implementation of communication standards and business

practices

Instruction/training in technology use for end users

Professional Experience

Professional Librarian/Project Manager

Harry Ransom Center at the University of Texas at Austin

July 2008 – August 2010

• Provided project management for special two year digitization project of over

400,000 pages of rare Ransom Center materials for 18th Century Collection Online

(ECCO).

• Designed and implemented workflow to meet client deadlines and delivery

standards. Created all technical and process documentation.

• Trained and supervised graduate student technicians in operation of the I2S

DigiBook scanner, handling of rare materials and creation of metadata for all items.

• Coordinated production using Book Restorer to publish finished images that

conform to client standards, and train student technicians in publication techniques.

• Provided quality control for all images according to client standards.

• Delivered weekly submission of images to meet client production schedule.

• Maintained digital asset repository of raw and finished images.

• Prepared and submitted periodic reports of project progress. Communicated with

Ransom Center librarians and client on a regular basis.

• (May Aug 2010) Conducted assessment of Ransom Center digital images collection,

comparing over 350,000 digitized images from file servers to records in images

database; created programmatic solutions for data collection and analysis, and

generation of cross referenced search term glossary; investigated visual

identification/evaluation methods for stored images; documented procedures and

made recommendations to prioritize workflow for comprehensive audit and

reconciliation of collection data.

Information Coordinator

American Comparative Literature Association (ACLA),

The University of Texas at Austin

Aug 2004 July 2008

• Provided administrative and IT support to the Secretariat of national professional

non profit learned society (@1400 members). Evaluated systems and technologies

for adoption into association's business practices.

• Installed and documented custom designed PHP/MySQL database and Web

application for submission and administration of academic papers for presentation

at annual conference.

• Coordinated integration of current association Web site with dynamic interactive

conference Web site using Wordpress.

• Created, documented, and administered secure online payment service for

memberships and conference registration, using OS Commerce open source

software.

• Developed data management and reporting system for financial aspects of annual

membership and national conference.

• Trained and supervised graduate student employees on database systems and web

publishing.

Manager, Computing Services

Information Technology Services (ITS), The University of Texas at Austin

Sep 2002 July 2004

• Managed professional communications group of seven writers, information

designers, technology instructors and graphic artists for central university IT

organization.

• Directed production, maintenance, and promotion of technical publications and

informational Web sites for ITS policies and services.

• Promoted publication standards for ITS through review and collaboration.

• Documented and implemented global changes in strategic planning and policy

development as part of merger of multiple campus technology organizations into

single organization.

• Led production of high profile Web site, documentation, and related materials for

University data theft incident (March 2003).

• Supervised integration of Student IT Orientation training program into

Communications group portfolio.

Tech Writer/Editor III & Documentation Specialist

Information Technology Services (ITS), The University of Texas at Austin

Jun 1997 Sep 2002

• Produced content introducing IT services to large and diverse university audience.

• Created and revised numerous informational Web sites and technical documentation

for related campus IT policies and services, including e mail and mailing lists,

computer accounts, Web publishing, and Usenet. Updated and maintained existing

Web sites.

• Initiated and coordinated technical review of documentation with subject matter

experts.

• Constructed and documented test plans, checklists, and test cases for software

development; created and maintained procedures for QA/quality control and

performance metrics for implementation.

• Handled questions of metadata and copyright for electronic documents, both in

house and public access.

• Set production schedule, revised software list, created and updated documentation

and coordinated review process for UT Connect (university connectivity and

software utility package CD) over five years. Created, solicited and edited content

and publication of bimonthly online IT Web magazine.

• Converted ITS style guide from single text file to HTML documents for first Web

publication.

• Developed and implemented publication standards for large (200+ staff) university

IT organization. Supervised cross organization team of 10 Web professionals in

creation and implementation of ITS Web presence and migration of legacy sites to

new information architecture.

Education

MSIS, The University of Texas at Austin (2007)

Areas of Specialization: Creation of digital media collections and lifecycle metadata;

evaluation and use of digitization technologies for multiple media; audio preservation and

reformatting (analog and digital); library instruction in the humanities and fine arts.

B.Mus. Applied Orchestral Instruments, The University of Texas at Austin (1989)

Technical Proficiencies and Tools

OS: Mac OS, Unix/Linux OS, Windows 95/98/2000/XP/Vista/7.

Software/Editors: ABBYY FineReader, Acrobat, Audacity, BBEdit, Book Restorer,

Dreamweaver, Drupal, Emacs, FileMaker Pro, Fireworks, FrameMaker, FrontPage,

InDesign, Keynote, Movable Type, MS Access, MS Office including Visio, OmniGraffle,

OpenOffice, PageMaker, Photoshop, Plesk Web Hosting, SmartDraw, SoundForge,

TextWrangler, Wordpress.

Languages/Scripting: HTML (proficient in coding by hand), XML, CSS, JavaScript,

MySQL, PHP, PowerShell.

Metadata Standards: OAI, Dublin Core, VRA Core, MARC.

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