Customer Service Administrative Assistant
Resume:
Krystine Poots
Rootstown OH ****2
E-mail: **********@*****.***
A highly equipped Administrative Assistant with experience in performing a variety of administrative and
staff support duties. Provides a broad range of knowledge and skills of organizational procedures and
policies; directing and assisting visitors, and resolving administrative problems and inquiries. Skills
include composing, editing, and proofreading correspondence and reports, and preparing a range of
administrative documents.
Summary of Qualifications
• More than five years of extensive experience.
• Excellent ability to gather and analyze statistical data and generate reports.
• Knowledge of general accounting principles.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of supplies, equipments and services ordering and inventory control.
• Exceptional record maintenance skills.
• Excellent ability to solve problems.
• In-depth receptionist skills.
• Ability to compile information and prepare reports.
• Excellent coordinating skills.
• Ability to schedule appointments and maintain calendars.
• Ability to transcribe and record meeting minutes.
• Remarkable word processing and data entry skills.
• Excellent ability to make administrative/procedural decisions and judgments.
Highlights of Professional Experience
June 2007 – Present: Clerical Specialist, Portage County Board of Commissioners Office, Ravenna,
OH
• Notifies Commissioners of their scheduled appointments, meetings and events
• Organize and keep packets and or agendas for events
• Analyzes and processes indigent counsel fee applications
• File and copy incoming correspondence
• Type various documents and reports
• Verify funds, prepare purchase orders, and create statements and invoices for payment
• Open and distribute mail
• Create and maintain Jeter filing system daily and yearly (1000 folders)
• Orders all office supplies and conducts inventory of all equipment and furniture
• Serve as a liaison with other departments and operating units in the resolution of day-to-day
administrative and operational problems
• Route phone calls and take messages (50-60 calls per day)
June 2005 – December 2006: Clerical, Domino Logistics, Ravenna, OH
• -Answered telephones
• -Upgraded office filing system
• -Typed all company documents
• -Typed all company correspondence.
• -Responsible for new employee paperwork
January 2001 – February 2004: Cook/Server/Cashier, Big Boy, Streetsboro, OH
• Prepared orders
• Customer Service
• Served patrons orders and drinks
• Waited on customers
• Operated cash register
Education
Aurora High School, Aurora, OH – High School Diploma, 2002
Stark State College, Canton, OH – Health Information Technology, currently enrolled
Contact this candidate