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Manager Customer Service

Location:
Saint Francisville, LA, 70775
Posted:
September 17, 2010

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Resume:

***** ********* **. *.

Saint Francisville, LA ***75

Phone 225-***-****

E-mail: ********@*****.***

David R. Cazabat, Jr.

Objective Full Time Employment

Summary Seasoned process technician/operator with exceptional personal

computing skills. Creative and resourceful in generating ideas and

problem solving. Effective and compelling communicator in promoting

efficient teamwork. Considers criticism as a self-improvement tool. Has

a clear understanding of the team concept. Self-motivated confident

intelligent individual. Able to be flexible and fill any personnel

needs.

Education 1990 - 1992 University of Louisiana at Lafayette

Business Administration, Major

Minor: Computer Science

Profession 1994 - 2010 Colonial Pipeline Company Jackson, La

al Senior Operator

experience Appointed by President of Colonial to the recently developed Unity

Council and was elected as Co-Chairperson for the Council

Attained Transportation Workers Identification Credentials

Serves as the technician responsible for the Corporate PC's for

operations at Baton Rouge Junction and Krotz Springs by managing the

upgrades, updates, and replacements as well as callouts related to

those PC's.

Completed Mastery Level Training in Microsoft Excel and Access.

Served on the team that was responsible for the development and

implementation of the new company-wide Performance Development Program

Developer of Baton Rouge Junction's e-logs that include e-Stock Book

and e-Meter Reading Log

Participates as an operation's liaison in the implementation of TFMS

and HMI changes on the Bengal Project team.

Accomplished Customer Service Award for helping a shipper develop a

program to predict receipt/delivery completion times for tank blending

operations.

Initiated several Performance Improvement Recommendations including but

not limited to the Spare Nitrogen Bottle Rack, Unit #s on Breaker Blast

Mats, Shipper Booster Alarm, and Shipper Booster Valve Timing, HMI

Improvements.

Collaborated with local team members to accomplish highest OPEX Audit

score in district.

Achieved Mentor status through on job training.

Actively leads as a facilitator for monthly team operator meetings and

necessary MOCs.

Spearheaded a study to help implement technology for recording daily

field readings (Smart Rounds).

Restructured a field readings tracking document (yard check) that was

used as resource material for the company.

Provided relief for Project Inspectors during both the Baton Rouge

Barge Dock Project and the Baton Rouge Junction Bengal Project.

Aided in the Gulf Coast District Computer Hardware Assessment Team and

provided necessary feedback of local area needs

First Responder Hazwoper and Fire Fighting trained and qualified.

Qualified Smith Driving Safe Driver, Defensive Driver, and Fork Lift

Operator.

OQ Qualified to test and adjust pressure switches.

OQ Qualified to operate within Colonial Pipeline and relieve as a

Utility, B, A, and Senior Operator at the Barge Dock, Baton Rouge

Junction, Felixville and Krotz Springs.

OQ Qualified to provide Relief for Project Inspectors and ROW

Inspectors

1990 - 1992 University of Louisiana Lafayette, La

Head Equipment Manager, Men's Basketball

Development, planning and execution of travel arrangements for team's

equipment.

Maintained inventory and upkeep of equipment for practices and games.

Managed two part time employees.

Attained a athletic scholarship for outstanding performance as a

manager.

1989 - 1990 Bayou Sale Construction Franklin, La

Skilled Hand

Supervisor Construction Worker

Timekeeper

Skilled Construction Worker

Carpenter's Helper

Mechanic's Helper.

Cement Finisher's Helper.

1987 - 1989 Wal-Mart Franklin, La

Department Manager

Development, planning and execution of the first financially successful

Greenhouse in the Gulf Coast Region.

Maintained inventory and sale of products over two departments (Pets

and Garden Center).

Managed one full time and four part time employees.



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