Customer Service Medical
Resume:
Daniela Nedeljkovic
Riverside, CA 92505
Objective:
To work with a company that I will be able to grow with.
Education:
****-**** ** ****** **** School-Riverside, CA
Courses taken: Yearbook, AP Languages, Work Experience, AP Psychology,
accounting, algebra II, Calculus, Cooking
2007-2010 Cal Baptist University, CA
Certified Medical Biller and Coder
Courses taken: Coding, Billing, Medical Terminology, Graphic Design,
Adobe, Drafting, English, Math, HIPIC Units
Work Experience:
May 2007- present
Walgreens-Optioncare-Corona, CA
Receptionist: answered phones, signed for packages, sent out UPS and FEDEX
packages, input invoices, sent refunds, scanned paper work, assisted any
customers, worked on excel spread sheets.
Cash Poster: post cast/checks or invoices from different insurance
companies and patients. Posted credit card payments. Work on monthly
deadlines.
Clerk: (assistant to medical billers) supported 3 different branches,
imputed AR reference codes, sorted delivery tickets, billed day techs and
nursing, called insurance companies for collections, scanned papers, worked
on excel spread sheets.
March 2007- May 2008
Starbucks- Riverside, CA
Barista: duties included cash handling, opening, running and closing the
register, customer service contact, preparing various beverages for
costumers in a fast pace environment.
November 2005-February 2007
AMF Riverside Lanes #267- Riverside, CA
Hostess: duties included answering phones, greeting customers, taking them
down to their lanes, putting their names in the computer, assist them
finding a ball.
Birthday Party Hostess: duties included watching a number of kids at a time
over a three hour time period. I would get their shoes for them. I would
help them with their lanes, put in food and drink orders and also serve
them the food and drinks. Then at the end of a party I would clean up after
the party and put the balls away.
Caf : duties included making food, running the register, cleaning dishes,
putting things back in the proper place at the end of the night, counting
the register, deep cleaning at the end of the night.
Front Desk: duties included greeting customers, running the register and
counting it, getting shoes, and making sure the customer is happy and
satisfied with their visit.
- Handling up to 3000 dollars a night
- Assisted up to 350 customers a night
Languages Spoken & Other Skill:
Speak, read and write English and Portuguese fluently. Speak Serbian,
Romanian and Gypsy fluently. Speak, read and write Spanish fair.
Good people skills, work very well with others, friendly, easy going,
dedicated, multitask, able to adapt to difficult situations, good customer
service skills, computer skills (excel, word, Microsoft office, Microsoft
outlook, lotus notes, 50 WPM)
References:
Furnish upon request.
Contact this candidate