Customer Service Supervisor

____Hayden J. Gonzales-

___________________________4451 NW 22nd Street, Lauderhill,

FL33313 954-***-**** ********@*****.***

Objective:____________________________________________________

___

To obtain a challenging position utilizing my skills while enhancing my knowledge for

mutual benefit.

Profile:_______________________________________________________

__

Motivated, personable professional with multiple trades and a successful track record of

being a committed employee. Talent for mastering tasks or duties within a short time.

Diplomatic and tactful with professionals and non-professionals at all levels. Great

customer service. Thrive in deadline-driven environments. Excellent team player.

Skills

Summary:___________________________________________________

CDL- Class A Emergency Towing Carpentry

Tractor Trailor/Van Building & Repair Maint. Sterile Proc. Tech

Mechanics Construction Experience

Employment

History:_______________________________________________

04/06/2010- Current

WEST WAY TOWING- 3681 West Oakland Park Blvd, Lauderdale Lakes, FL 33313

954-***-****

DRIVER

Responsibilities include assisting customers/FLPD with disabled vehicles. Log all

completed calls. Collect payment upon rendering services.

9/22/08-10/15/09

WESTERN MAIN HEALTH- 181 Main St, Norway, ME 04268; 207-***-****

STERILE PROCESSING TECHNICIAN

Responsibilities included sterilizing and packaging surgical equipment to be utilized by

the hospital and surrounding practices. Reason for leaving: Loss of hours due to low

census.

07/2007-04/19/2008

AAA AUTO CLUB SOUTH- 4330 N.W. 19th Ave. #5, Pompano Bch, Fl 33064;

954-***-****

ROADSIDE ASSISTANCE DRIVER/ Supervisor: Gene Ziobro

Responsible for assisting customers with tire changes, lockouts, towing of disabled

vehicles, assisted other drivers when needed. Communication with dispatch thru

computer and radio. Obtained high recognition from management and customers.

Reason for leaving: Family relocated to Maine.

03/2006-07/2007

A&R STAIRS INC.- Sunrise, FL 33351; 954-***-****

CARPENTER/DRIVER/ Supervisor: Raj Ramnanan

Responsible for preparing material for installation, transporting materials to job site using

16’ open trailer, clean up of job site/workshop. Reason for leaving: Contract ended.

03/2005-03/2006

MAW ENTERPRISES INC.- 2673 N.W. 26th St, Oakland Park, FL 33311;

954-***-****

DRIVER/ Supervisor: Trevor White

Responsible for delivering furniture to customers home, set up of merchandise, clean up

of trailer, inspection of trailer before and after use, logged information. Reason for

leaving: Company relocated.

Education:

2004- Key Powers Tech

CDL Class A

1996- Beta Tech

Certified in Building and Maintenance Repair

1996- North Eastern College, Trinidad, W.I.

General Subjects

Contact this candidate