Project Manager Administrative Assistant

Fifteen (**) years of experience at all levels of Program/Project

Management and execution, and customer interface. Project and Operations

Management background includes staffing and recruiting financial and price

proposal reviews and input; weekly and monthly business report preparation;

process improvement/management; and contracts and sub-contracts oversight.

Customer interface includes writing and developing various types of

documentation, course development, training coordination, and classroom

instruction. Competencies include:

. Staffing and Recruiting . Operations Management . Process

Improvement

. Project Planning and Control . Continuity of Government . Continuity

of Operations

. Emergency Response Operations . Documentation Development . Process

Analysis

WORK EXPERIENCE

SRA International, Inc., Fairfax, Va. 1994 -- 2010

Operations Manager (2005 to 2010)

As Operations Manager for the US-VISIT program responsibilities include:

managing the recruiting and on-boarding process for all new staff; manage

all program sub-contract agreements; act as corporate liaison for all

program internal processes.

. Reduced the amount of time it took to process new staff members

through the security process by 10%, reducing lost revenue.

. Compiled important data into two reports to track status of all open

positions. This included tracking candidates for on average of 80

opened positions by where they were in the process: being interviewed,

submitted for consideration, offer extended, offer accepted, and

finally the security process. This information was not only reported

to all hiring managers but was used to identify trends and areas

requiring process improvement.

. Successfully prepared for an ISO 9000 Audit by gathering all the

requirements, updating (and in some cases creating) project plans so

that we were compliant in all areas. The program passed with a

compliancy rating score of 99%.

. Successfully built working relationships with multiple corporate

entities to ensure program operations ran smoothly and efficiently.

. Coordinated the roll-on process for over 20 new employees in a period

of 6 months, which expanded growth and revenue by 30%.

Deputy Project Manager (2003 to 2005)

Served as Deputy Project Manager for two projects -- Readiness Reporting

System (RRS) and Baltimore Corps of Engineers.

. Reported all monthly project activities meeting both client and

corporate delivery requirements.

. Established all corporate project and process management requirements,

resulting in 100% compliancy rating in a CMM Level 3 audit.

. Consistently forecasted monthly project execution with a 3% average

monthly variance.

Emergency Response and COOP/COG Analyst (1996 to 2003)

As a Sr. Functional Analyst for the Federal Emergency Management Agency

(FEMA) support team, developed Overviews, Operations Manuals and Job Aids

for FEMA response teams.

. Effectively established solid working relationships with FEMA staff to

gain access to FEMA team staff, existing materials and tools in order to

analyze, research, interview and develop documentation to define, record,

and illustrate functional roles and responsibilities of emergency

response team members. By having a solid working relationship, there was

less reliance on a single point of contact to garner the information

needed to produce solid and accurate documents, thus meeting delivery

dates on time.

. Authored over 20 documents ranging from Team Overviews, Standard

Operating Procedures, and Job Aids for 5 FEMA Emergency Response Teams.

. As part of SRA's COPP/COG efforts, provided training development

expertise, input and support to the development of a course developed for

the White House staff.

. After the events of September 11, 2001 conducted an assessment of the

emergency response capability of FEMAs Continuity of

Operations/Continuity of Government plans. Authored a report sighting

all findings and providing recommendations to the client where capability

improvements needed to be made.

Documentation Specialist/Developer (1996 to 1998)

As the documentation specialist conducted quality evaluations and

assessments, and delivered quality documentation.

. Assigned the task to research Job Aid documentation and produce a

white paper describing the functions and types of Job Aids and how Job

Aids would serve the FEMA response teams in emergency situations.

Became the chief author of all Job Aids produced by the team for FEMA

Emergency Response Teams.

. As the Documentation Specialist wrote the DO62 Document Format Style

Guidelines and update as necessary. Established and maintain the

deliverable filing system for both hard and soft copies. As part of

the group peer review process perform editorial peer reviews of

contract deliverables.

Training Specialist (1995 to 1996)

Served as the Training Specialist supporting the Military Sealift Command

(MSC) contract.

. Conducted a course evaluation of the IDEF1X Data Modeling course and

delivered the findings to the client. The final course became SRA's

model for developing and delivering IDEF1X Data Modeling courses.

Administrative Assistant (1994 to 1995)

Supported the Food and Drug Administration (FDA) Submission Management and

Review Tracking (SMART) contract in Rockville MD.

Advanced Technology Systems, Vienna Va. 1990 to 1993

Computer Software Instructor

Lead instructor for a 3-year software implementation program which required

conducting extensive training requirements analysis, multi-level course

development, training scheduling, and instructor scheduling/coordination.

. Personally lead the effort and conducted training for over 600 Housing

and Urban Development (HUD) employees.

EDUCATION

Attended University of Maryland and Fayetteville Technical Institute,

concentrating in Business Administration and Accounting

CLEARANCES

Previously held DoD Top Secret clearance based on SBI as well as a DHS

Position of Trust.

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