Customer Service Sales

Janet Alvarez

*** ***** ** #*** *********, TX ***13

214-***-**** HYPERLINK "mailto:***********@*****.***"

***********@*****.***

WORK HISTORY

Mar15- Present DSS

Ft.worth,TX

Call center/ Health Care calls

Courtesy calls

Surveys

Provide client information about their insurance

Spanish callbacks

Feb10 -Mar10 Novo 1

Ft.worth, TX

Call center/UHC marketing

Received inbound calls seeking insurance

Provided client care

Gathered information for representatives

Oct09 - Jan10 Forever 21

Arlington, TX

Sales Rep/ Customer service

Work on daily sales

Provide customer service to customers

Fitting rooms

Cashier

Styling

May 09 - June 09 The Network Group

Dallas, TX

Sales Rep / Showroom manager assistant

Made presentations to clients

Maintained inventory, purchase orders and sales figures for all lines

Booked appointments

Created weekly sales and shipping reports

Communicated intensively with companies on behalf of clients

Followed up with clients daily to ensure excellent customer service

Modeled samples for clients

Dec 08 - present NVM 9 Clothing

Dallas,TX

Promo Rep

Recruited new customers for trade shows

Maintained up to date on all new products

Make presentations to customers of samples

Apr 08 - Sept 08 The Great Indoors

Dallas,TX

Customer Service / Sales / Cashier

Maintained delivery drop off and pick up schedules

Managed returns and exchanges

Opened and closed registers

Saled bed & bath aceessories

May 07- Feb 08 Beauty "R" Us

Dallas,TX

Sales / Cashier

Opened and Closed registers

Stocked products

Managed invoices from all incoming shipments

Mar 05 - Jan 09 American Eagle Outfitters

Dallas,TX

Sales / Cashier

Greeter

Managed fitting rooms

Managed floorsets

Opened store

EDUCATION

Sept 08 -present University of Texas at Arlington

Arlington, TX

Pre- Nursing

TECHNICAL

Microsoft Word Photoshop

Power Point Adobe Illustrator

Microsoft Excel

BILINGUAL

English/Spanish

REFERENCES

Chante Pierce (214) 717 - 8272

Richard Escobedo (940) 224- 3407

Marcus Foster (214) 769 - 2807

Mammie Mutcherson (817) 355- 8236

Full - Time

Contact this candidate