Customer Service Sales
Resume:
LINDSEY NICOLE CASEY
North Augusta, South Carolina 29841
********@*****.***
Highly motivated, dependable professional with over 15 years experience in customer service is
seeking a position that will provide a challenging opportunity to contribute to a company’s growth,
profitability and success, while at the same time offering an avenue for career advancement and
professional growth. Strengths include exceptional customer service skills, the ability to multitask and
a positive attitude. Also possesses excellent organizational, written and verbal communication skills
with experience in Microsoft Office, Word and Excel. Able to work independently and complete
assignments proficiently within time constraints. A Strong leader who appreciates the importance of
teamwork for maximum productivity.
PROFESSIONAL EXPERIENCE
ACRUX STAFFING, Augusta, Georgia, (09/09 – 07/10)
Office Administration
Performed administrative tasks including copying, filing, faxing and emailing customers, co-
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workers and corporate office; answering phones for the sales consultant and recruiter
Efficiently assisted applicants through our application and hiring process including surveys, and
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taking thorough messages from applicants, employees and customers
Maintained work orders from customers (15+) in detail of when and what they need for the day
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Entered and filed applications, ensuring that all paperwork is accurately filled out and transferred
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the applications to the recruiter
Performed payroll duties, consisting of entering time and deductions (uniforms, training, and
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medical), running payroll checks for both regular and direct deposit and stamping/ mailing the
checks when necessary
Handled phone calls regarding billing and invoicing, along with deductions from employees
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Ensured the office supplies are current and ordered when needed
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Efficiently maintained office cleanliness and organization
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Receptionist, (02/08 – 07/08)
Duties included answering phones and taking detailed messages for management, sales
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representatives and recruiters
Efficiently managed time to ensure the office to run smoothly and remained stocked with supplies
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Sorted and sent mail, sent payroll checks by a certain day and time and effectively take applicants
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threw our hiring process
Entered applicants into company program, file, fax, copy and handle calls regarding potential
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clients and available employees
Administered drug screens (stick form) to all applicants for a position
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T.G.I.FRIDAYS, Augusta, Georgia, (04/05 – 11/09)
Part Time Crew Runner/ Cashier
Duties included maintaining work area, assisted co-workers with their duties, separating and
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organizing food orders for guests and delivery service, answering telephones and handling large
amounts of cash
Improved methods for the performance of the crew runner position and trained others in these
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methods
Responded to customer inquiries while identifying and analyzing any problems or discrepancies
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Processed orders, maintained customer relations, handled complaints and adjustments for customers
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Developed positive/professional relationship with co-workers to maintain positive working environment
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LINDSEY NICOLE CASEY
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PROFESSIONAL EXPERIENCE (Continued)
MEYBOHM PROPERTY MANAGEMENT, Martinez, Georgia, (10/07 – 12/07)
Secretarial
Handled all receiving and processing of rent payments; accurately entering data into system
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Performed mail process, stamping and sending out for department, answering phones, filing,
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posting property and pictures on websites
Distributing mail throughout department, collecting security deposits, scanning and emailing
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overseas owner documents
RICHMOND COUNTY COURTHOUSE (Clerk’s Office), Augusta, Georgia, (02/05- 04/05)
Clerk’s Assistant
Duties included filing and sorting of mail and various legal documents
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Preparing files for judges for court proceedings
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Answering telephones and providing good customer services skills
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SURRETT & COLEMAN, Augusta, Georgia, (03/03 – 02/05)
Part Time Secretary
Duties included typing and filing documents for legal secretaries, delivering daily bank deposits
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and hand-delivering various legal documents to the area courthouses and local attorneys’ offices
Responsible for timely filing and stamping of legal documents, answering telephone, assisting
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with monthly mailing of clients’ billing statements as well as keeping an inventory of office
supplies, replenishing as necessary
EDUCATION
AIKEN TECHNICAL COLLEGE, Aiken, South Carolina, (1998 – 2006)
Associates Degree in Business Management 3.0 GPA
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NORTH AUGUSTA HIGH SCHOOL, North Augusta, South Carolina, (1998)
Diploma Received
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REFERENCES AVAILABLE UPON REQUEST
Contact this candidate