Customer Service Sales Representative
Resume:
Debbie L Humbel
***** * **** ****** *****, Independence, MO 64055
*****@*******.***
WORK EXPERIENCE
Store Manager
**/**** - */**** ******* Loan Company Independence, MO
- Sorted and filed correspondence
- Answered phones
- Used Microsoft Word and Excel
- Processed auto repossessions from repossession to sale
- Processed payments
- Made daily bank deposits
- Verified and examined information and accuracy of loan application
- Interviewed loan applicants to obtain personal and financial data
- Assembled and compiled documents for loans
- Answered questions and advised customers regarding loans and transactions
- Contacted customers by mail, telephone, or in person
- Recorded applications for loan and credit
- Used computer to disburse
- Prepared and typed loan applications and other documents
- Presented loan and repayment schedules to customers
- Calculated, reviewed, and corrected errors
- Checked value of customer collateral to be held as loan security
- Arranged for debt repayment or establish repayment schedules
- Located and notified customers of delinquent accounts
- Advised customers of necessary actions and strategies for debt repayment
- Persuaded customers to pay amounts due on accounts
- Used computer to locate and monitor overdue accounts
- Traced delinquent customers to new addresses
Independent Sales Representative
1/1997 - 8/2003 Avon Cosmetics Wichita, KS
- Built customer base
- Placed merchandise orders and controlled inventory
- Processed and delivered orders
- Collected customer payments
- General clerical and bookkeeping skills
EDUCATION
Laramie County Community College Cheyenne, WY - Completed 24 Credit Hours
High School Diploma, Grandview High School, Grandview, MO
SKILLS / EQUIPMENT
Calculator Copy Machine General Office
Cash Handling Customer Service Microsoft Word
Collections Data Entry Multi-line Phone
Computer Operating Fax Reception Work
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