Customer Service High School
Resume:
Ashley R. Watkins
Katy, TX 77449
Mobile: 832-***-****
Email: ************@*******.***
Objection: to work in a stable environment where there is team work and dedication.
Education:
Aug 2006- May 2007 Lamar University- Beaumont, TX
Major: Communications
Courses studied were public speaking, mass communication, and int ro.
communication.
Aug 2002- May 2006 A lief Taylor H igh School- Houston, TX
Received high school diploma in May of 2006 as a Texas scholar with a
G.P.A of
3.4, also took important courses in accounting and two computer
classes
lectured on all Microsoft programs.
Employment:
Aug. 2009- Present ACS- Adaptive Marketing- Houston, TX, Southwest Frwy. Location
Customer Care Rep.
As a customer care rep. I answered a high quality of phone calls.
Assisting
t he members with their concerns to their liking in a timely and
respectful
manor. I was also hand-picked to temporarily help Bargain Network
d urning the
p hasing out of their company meaning working their system and
assisting
Bargains members.
Apr. 2008- May 2009 Dolphin Graphics Printing- Houston, TX, Receptionist
First started out in the shipping and handling department were I
helped prep
print orders for delivery such as boxing business cards. Then was
p romoted up
t o the receptionist position in the front of the print shop to answer all
calls and
assist all customers with either getting them to their sales rep., taking
t heir
orders, or finding their orders. Also did all filing and organizing for the
office.
May 2007- Jan. 2008 Sam’s Club- Stafford, TX, Cashier
As a cashier I greeted the customer as they approached my line to
check out
desired i tems to purchase. Rung their i tems in a orderly and t imely
matter, and
a lso offered any upgrades on their membership with Sam’s Club.
Sometimes
worked as a door greeter when needed where at the entrance door of
t he store
I g reet customers as they entered the store and checked for their
membership
cards.
Software/System Skills
Microsoft word
Microsoft power point
Microsoft excel and access
Filing and inventory
Customer Service
Organization
Cash handling
References:
Henry Stewart, Salesman K ingspor, Family Friend 832-***-****
Adrienne T. Garrett, Flight Attendant (SouthWest Airlines, Family Friend/Sponser
Jocelyn Alexander, Supervisor for Dolphin Graphics, Family Friend/ Supervisor
Contact this candidate