Technical Support Air Force

Jeremy Bond

abjzhq@r.postjobfree.com

**** ********* **

abjzhq@r.postjobfree.com

Robbins, Tn 37852

(423)

***-****

Employment History

Correctional Counselor II 7/2009 to Present

Tennessee Department of Correction

Morgan County Correctional Institution

Primary Duties Include but are not limited to the following;

. Performs a variety of casework services for assigned clientele;

conducts regular counseling sessions with institutional residents;

monitors clients' activities to keep aware of progress and adjustments

in behavior.

. Writes Individual Program Plans and recommends treatment for inmates

in institutional settings.

. Interviews and counsels inmates and students in institutions on goals

and problems by reviewing files, writing

social histories, and corresponding with families in individual,

family and group counseling sessions.

. Evaluates clients' progress and observes parole board hearings.

. Transports clients to meetings and appointments as necessary.

. Attends various staff meetings, conferences, and in-service training.

. Prepares a variety of records and reports such as monthly statistical

reports and activity reports.

. Operates and utilizes a variety of equipment including two-way radios,

firearms, mace, electronic gates, television cameras, and may operate

motor vehicles.

. Ensures the safety of residents through the supervision of their daily

activity.

. Breaks up fights or other potentially dangerous situations by

persuasion or the use of physical force.

. Carries out and explains existing policies and procedures to others.

Business Analyst 11/2004 to 03/2009

Technical Support Escalation / Development team Liaison

Technical support representative

Elavon Global Acquisitions

Primary Duties for all Titles held at Elavon Included but are not limited

to;

. Utilize Programming languages; SQL, PERL,PHP, JAVA with database

structures; Access and Oracle to provide technical support to assigned

team members / customers

. Provide client support and customized E-commerce reports to Multi-

national corporations.

. Assist large corporations in developing an efficient credit card

marketing strategy.

. Developed and facilitated all training of new employees.

. Worked as Tech III team leader for all team projects.

. Assisted with the implementation of products all around the world.

. Managed a team of 30 technicians.

Intelligence Analyst 03/2000 to 03/2004

USAF

. Provided real-time data to war fighters and decision makers.

. Prepared and presented War time mission briefings.

. Synthesized all source intelligence into daily missions.

. Monitored Geo-political situations

. Menstruated target graphics for bombing missions

. Trained all personnel on Land survival / Anti-Interrogation skills as

well as all foreign weapons technology

. Debriefed and submitted mission reports to Central Command.

Awards and Decorations

Meritorious Service with Valor Medal Air force

Achievement Medal

Air Force Good Conduct Medal Air Force

Expeditionary Forces Medal

National Defense Medal

Training / Certifications / Education

National Paralegal College

AS / Paralegal Studies December 2010 GPA 3.8

Community College of the Air Force

Communication (58 credits)

Mount Olive Community College

No program 2004 (9 credits)

Department of Homeland Security / Domestic Terrorism

July 2010

Level of Service / Case Management Inventory

December 2010

Tennessee Bureau of Investigation

Sex Offender Registration Training September 2009

Weaponry

M-16 and M-9 Certified

2000-2004

Combat Skills

Combat Survival 2000-2004

Programming Proficiency

2000-2004 PERL, PHP, C++, JAVA

Computer support / platforms

Unix, Linux, Mac, Windows, Servers all Network devices 2000-2009

Office Skills

Expert usage of entire Microsoft Office suite 2000-2009

Continued...

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