Information Technology

Darren W. Doud

**** ********** *** *****

Seffner, Florida 33584

813-***-**** (Cell) Email: *******@*****.***

OBJECTIVE:

To obtain a full-time position in the field of information technology with the

emphasis on System Engineering; special interest include, Software Integration,

Software Engineering and Application Packaging.

PROFILE:

Over 16 years of hands-on experience in the Information Technology field with

experience in Microsoft Windows environments and information security. Well

versed in scripting and creating silent installations for a wide variety of software

applications and experienced in Information Assurance.

Clearance:

• Active TS/SCI with SSBI

Technical Certifications:

• MCP (Windows XP)

• Security+ (SYO-201)

• NETAPP ASAP

Technical Knowledge:

• CISSP Training

• NETAPP Training

• Powershell

• Primal Forms 2012

• Windows Windows 7/Windows 8

• Windows Server 2003/2008 R2

• Windows Small Business Server 2003 R2

• Windows Terminal Server

• Microsoft Exchange 2003/2010

• Active Directory

• Microsoft Office 2007/2010

• GFI MailEssentials 12

• Symantec Backup Exec 11D

• Altiris Client Management Suite 6.1

• Wise Package Studio 5.6 and 7

• MSI Studio

• AutoIT v3

• InstallShield

• UIU 3.7 and 4.5 (Universal Imaging Utility)

• Symantec Ghost imaging software

• SonicWall Network Security Devices TZ170, TZ180, TZ190

• SonicWall Global VPN Client

• McAfee Antivirus

• Trend Micro Client/Server Security Agent 7.6

• Retina Scanning Software

• Gold Disk Scanning Software

• Dell OpenManage Client Administrator (OMCA)

EMPLOYMENT

SAIC, Science Applications International Corporation, Tampa, FL

12/29/2008 – 12/8/2014

Software Applications Engineer III

Provide software integration analysis and engineering support for the US Special

Operations Command (USSOCOM) Tactical Local Area Network (TACLAN) program.

Provide analysis related to software design and development; integrate commercial

and government provided software applications onto hardware platforms; evaluate

impact of hardware on software performance and recommend changes required to

improve system performance and operation; test new software programs for

potential inclusion in existing software baseline; build/integration manuals and

installation guides; perform troubleshooting and analysis to correct software

defects; create technical specifications and assist technical writers in developing

operational documentation. Conduct Information Assurance checks on clients and

test/integrate the resolutions on to the clients and software applications.

Smith & Nephew, St. Petersburg, Florida (Contractor with IT Resources Corp)

10/2008 – 12/2008

Altiris Engineer/Wise Packager

Created MSI packages using Wise Package Studio 7. Deployed applications using

the Altiris Deployment Server Console. Created desktop images for deployment

using sysprep tool and Altiris Client Management Suite as the deployment tool.

Metro Development Group, LLC, Tampa, Florida

12/2007-10/2008

Senior Systems Engineer

Responsible for maintaining all servers, desktops, firewall, printers and all

IT related equipment and keeping them operational. Migrated Exchange 2003

server. Improved network and server performance. Upgraded Office 2003 to office

2007. Trained staff in computer-system operations. Built new and managed

relationships with multiple vendors and suppliers. Wrote technical documentation

and guides. Managed IT budget and expenses.

Property Maintenance Unlimited Inc., Plant City, Florida

10/2006-11/2007

IT Systems Manager/System Engineer

Researched, designed and implemented entire IT infrastructure; servers,

workstations, laptops, routers, handhelds devices and software requirements at

home office. Researched computer needs for field technicians in trucks and future

remote offices both state and nationwide. Ordered and maintained all current

computer equipment. Trained staff in computer-system setup and operations.

Gained excellent experience in system operations and various types of hardware

and software.

OSI Restaurant Partners, Inc. Tampa, Florida

5/2002 – 9/2006

Altiris Systems Administrator

Altiris Client Management 6.1 Administrator using Deployment Server, Notification

Server and Dell OpenManage Client Administrator (OMCA). Planned and led a

Windows 2000 to XP Professional migration to over 230 workstations using Altiris

and successfully completed project before the project deadline. Developed over 34

MSI software packages using Wise Package Studio 5.6 and pushed out to clients

using Altiris. Blackberry Administrator for over 300 devices. Administered Microsoft

Exchange 2003 server. Administered Active Directory.

Davel Communications, Inc Tampa, Florida

2/2000 – 5/2002

Team Lead/Network Technician

Team Leader for technical team of 5 Supported internal and external e-mail using

Outlook 2000 and Microsoft Exchange 2000 Server Support and maintained all

backups using backup Exec. Configured routers and setup remote office LAN

connections. Supported over 25 remote offices. Supported 2 Citrix Metaframe

servers, 12 Windows NT and Windows 2000 servers, and 1 Microsoft Exchange

2000 Server.

Time Customer Service Inc. Tampa, Florida

4/1999 – 2/2000

Senior Workstation Specialist

Planned and implemented a major roll out 10 over 1400 new workstations. Pushed

various software applications and updates via SMS and installed all software for the

workstation images. 3rd level technical support.

South Florida Baptist Hospital (St. Joseph’s * Baptist Health Systems) Plant City,

Florida

11/1996 – 04/99

Systems Support Analyst

Supported hardware and various software applications (i.e. Word, Excel, and

GroupWise). Supported and maintained 5 Novell Servers. Setup new computers to

new users. Setup new users on the Novell network and setup printers on the

network. Supported 12 remote Doctors offices.

EDUCATION

National-Louis University, Tampa, Florida

2003-2005

Major: Applied Behavior Science

Degree: Bachelor in Arts

Tampa Technical Institute, Tampa, Florida

1995-1997

Major: Electronics and Computer Engineering

Degree: AA

MILITARY

United States Air Force Reserves, Tampa, Florida

9/1992-9/1998

NCO Staff Sergeant (E-5) (Computer Systems Radio Operator)

Setup radio and antenna equipment in the field utilizing proper configuration in

order to provide communications critical to the mission. Handled secure radio

traffic. COMSEC Operator. Trainer (7-level in skill set). Safety liaison officer for my

section. Held a position on the hiring committee for the Squadrons First Sergeant.

Earned Airman of the Year in 1994 and 1995.

United States Special Operations Command, MacDill Air Force Base, Tampa, Florida

1995-1996

NCO Staff Sergeant (E-5) (Computer Technician)

Installed new computers and laptops for new users. Supported all hardware

software related issues. Inventoried all hardware, software licenses.

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