Project Manager Customer Service

Edward Wight

***** **** ***** *** ***, Phoenix **037 623-***-**** ? Cell: (602) 320-

**** ? ******@***.***

Objective: Provide professional skills in accordance with the core values

of your organization

Professional Experience

CABELA'S; Glendale, AZ December 3rd, 2008 to

Present

Retail Sales Associate

Heavy customer contact with large volume sales

ATF 4473 Federal background checks and document control

Inventory control

Heavy lifting and standing

ARIZONA PUBLIC SERVICE; Phoenix, AZ May 31st, 1988 to December

3rd, 2008

Facility Administrator / Project Manager February 1998 to

December 2008

Oversee all facility services and projects for 17 APS business offices and

power plants, including contract services, procurement, mail and

distribution.

Ensure buildings and grounds are maintained and actively resolve related

issues.

Negotiate contracts and award bids, coordinate scheduling, and monitor

contractor compliance.

Set up work orders, Issue and close purchase orders

Approve all invoices for payment (ensure accuracy)

Inspect facilities, review inspection reports, determine the needs, and

stay within a budget constraints.

Collaborate with interdepartmental personnel at all levels, from

supervisors to Vice Presidents.

Coordinate all facility closers.

Maintain and audit MSDS and environmental files for all facilities.

Project Manager for small and large projects, O&M and Capital.

Facility Coordinator January 1996 to January

1998

Set up Mail/Distribution Services for new facilities

Organized and coordinated building maintenance and repair.

Project Manager for all small projects statewide including furniture

replacement standards.

Designed a process to electronically send internal work orders to

suppliers.

Developed sign standards, and retrofit all facilities with new standards

statewide.

PINNACLE WEST CAPITAL CORPORATION (Holding Company for APS)

Administrative Coordinator May 1988 to January 1996

Supervised all functions of Distribution Services, Mail Room and

Duplication Services.

Responsible for the executive budget, that line itemed $3 million dollars

in expenditures.

Previous Hospital Distribution Services Experiance

Certifications

American Management Association, Customer Service Management Certificate,

May 2005

American Management Association, General Management Certificate, January

2005

ELA Institute for Facility Management Education. Building Operators

Certificate, April 2008

Education

University of Phoenix

Associates Degree in Business Management, February 2007, GPA 3.75

Computer Knowledge

Maximo 6.2, CMMS (Computerized Maintenance Management System), PeopleSoft

(Accounting Systems), MLIS (Material Logistic Information Systems),

Aperture (Web CAD Program), Outlook Express, Word, Excel, and PowerPoint

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