Customer Service Sales

Shatoya Wilburn

*** * ***** **.

Compton, CA ****0

614-***-****(cell)

*************@*****.***

Objective:

Having extensive experience in customer service has path my way to wanting to be a

leader. As a leader, providing assistance to all people while obtaining responsibilities of the

company on an upper division level will make me a great asset to your company. In pursuing

my Bachelors degree in Organizational Leadership, it has provided me with knowledge,

experience and internships dealing with organizational, interpersonal and communication skills.

To obtain a position with your company I am interested in pursuing an organizational position.

Qualifications:

Customer Service, Retail Sales, Telemarketing, Manufacturing, Word Processing, Power

Point, Excel, Assess, Typing 35 wpm, Data Entry

Education:

California State University Dominguez Hills Present

Masters of Education: Curriculum and Instruction

1000 E Victoria St.

Carson, CA 90747

Wright State University June 2010

Bachelor of Science: Organizational Leadership/Criminal Justice

3640 Colonel Glenn Hwy

Dayton, Ohio 45435

Walnut Ridge High School June 2005

High School Diploma/Honors

4841 E. Livingston

Columbus, Ohio 43227

Experience:

Teleperformance USA 937-***-****

57 E. Dayton Yellow Springs Rd.

Fairborn, OH 45324

Customer Care Service Representative 04/10- 08/10

Handling customers account with AT&T service while also providing billing

explanations, payment options, providing technical assistance, problem solving,

complaint handling and placing orders for equipment.

Children Place 937-***-****

2700 Miamisburg Centerville Rd, #354

Dayton, OH 45459

Sales Floor Representative; 03/10-06/10

Re-organizing sales floor for customer satisfaction while shopping for children clothes

InfoCision 937-***-****

101 Woodman Drive

Dayton, Ohio

Customer Service Sales Representative, 06/09-09/09

Answer Telephone and talk to people calling because of Anxiety and Depression, Put in

orders for caller.

Target 937-***-****

2490 N. Fairfield Rd.

Beavercreek, Oh. 45431

Sales floor/ Cashier, 11/07-07/08

Organize sales floor for customer satisfaction, handling money from customers

Rockline Industries 920-***-****

1113 Maryland Ave.

Sheboygan, WI 53081

Line Tender, 06/07-08/07

Attain to assembly line while machines produce wet wipe into canisters

Dialamerica Marketing 614-***-****

700 Ackerman Rd.

Columbus, Oh

Sales Representative, 07/06-12/06

Answer telephone to re-subscribe customer’s magazines

Burlington Coat Factory 614-***-****

6426 Tussing Rd.

Reynoldsburg, Ohio 43068

Cashier, 11/05-12/05

Handling money, stocking merchandise

Burger King Corporation 614-***-****

1919 Channingway Dr.

Columbus, Ohio 43232

Cashier, 03/04-12/05

Handling money, stocking products, cleaning

References:

Yvette Campbell (Teacher) 1649 Ferris Road Columbus, Oh. 614-***-****

Fawn Harris (Teacher) 4841 E. Livingston Columbus, Oh. 614-***-****

Contact this candidate