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Customer Service Maintenance

Location:
Tucson, AZ, 85741
Posted:
October 07, 2010

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Resume:

**** **** 520-***-**** (Cell)

Isis Drive 520-***-**** (Home)

Tucson, AZ *************@***.**

***** *

Marlon J. Zurita

Objective I am currently pursuing a stimulating new position which will

allow me to build upon my professional and personal skills, which

include Avionics systems technical knowledge and experience,

customer service excellence, analytical problem solving, and the

extensive training and supervision of others while utilizing

multiple general and specialized systems.

Experience 2009-present Isis Financial Services Tucson, AZ

Financial Professional

Registered Representative of and securities offered through ING

Financial Partners, INC., Member SIPC

Isis Financial Services is not a subsidiary of nor controlled by

ING Financial Partners, INC.

Assist in running an independent branch (Isis Financial Services)

of ING Financial

Partners, INC, which includes developing and maintaining training

guides for cohesive handling of clients' accounts.

Maintain a library of detailed client records, specific

transactional activities, as well as other compliance related

documents according to SEC and broker dealer rules and

regulations.

Assist diverse client base with financial accumulation for a

variety of life goals and help them sustain their wealth

throughout their lifetime while providing financial information

to clients through mentoring and coaching techniques.

Skilled in preparing and facilitating individualized meetings and

group presentations on related financial information.

2007-2009 Job Aire Group, INC. Tucson, AZ

Avionics Systems Technician (Full-time Contractor at Evergreen

Maintenance Center)

Completed numerous Avionics Systems modifications by installing

and testing new wiring and components on diverse airliners raging

from McDonnell DC-10 to Boeing's 747 and 757 models.

Performed and properly documented aircraft maintenance actions

consisting of troubleshooting and repair, component replacement

and refurbishing and operational checks on communications, cargo,

emergency lighting, navigation and voice recording systems.

Troubleshot and revamped a variety of faulty coax lines and

connectors, video and wiring splices, and wire cannon plugs while

using relevant wiring schematics and technical manuals.

2003-2007 U.S. Air Force Davis-Monthan AFB, AZ

Avionics Systems Craftsman

First-line Supervisor and trainer for over 20 technicians:

Maintained training records and assured on-the-job training was

documented and accomplished in a timely manner with no safety

mishaps.

Responsible for maintenance, troubleshooting and repair of any

A-10 Aircraft avionics systems related discrepancies. Performed

thorough wiring repairs, operational checks and inspections.

Communications Security Responsible Officer (COMSEC): Accountable

for handling, distributing and training personnel on classified

aids essential to mission success. Incident free.

Managed and instructed personnel on diverse USAF Aircraft

Maintenance related programs to ensure safety and that proper

maintenance practices were abided by.

2002-2003 U.S. Air Force Osan, Republic Of Korea

Avionics Systems Craftsman

Lead Avionics Technician: Directly responsible for Avionics and

Electronic Warfare Systems maintenance on over 30 assigned A-10

aircraft and transient alert requests.

Quality Assurance Supervisor: Inspected over 550 aircraft

maintenance actions to ensure maintenance was accomplished

safely, timely and in accordance with the proper technical data.

Managed and accounted for repair cycles and function ability on

over $2,000,000 worth of Avionics test equipment and components

essential to maintenance and operations directives.

1997-2002 U.S. Air Force Davis Monthan AFB, AZ

Communication and Navigation Systems Journeyman

Diligently troubleshot and repaired A-10 Aircraft Avionics

Systems Failures at base level in order to avoid costly Depot

level repairs.

Played an important role during the Davis-Monthan Aircraft Paint

Process Actions Workout which enabled the base to save thousands

of dollars by reducing painting cycle time by 20%

Education 2001-2003 Community College of the Air Force Tucson, AZ

A.A., Avionics Systems Technology

G.P.A. 3.5

Credentials 2008-Present

General Securities Representative (Series 7 and Series 63

licenses)

Arizona Department of Insurance Life and Health Insurance

licenses

Security

Clearance Top Secret Security Clearance Held from May 2001-May 2008

Level of Clearance/Type of Investigation: SCI-DCID 6/4

Eligible to gain and maintain Top secret security clearance

Awards

Dec 2006- USAF Commendation Medal (Second Oak Leaf Cluster)

Apr 2004- USAF Commendation Medal (First Oak Leaf Cluster)

Sep 2002- USAF Commendation Medal Recipient

May 2001- USAF Achievement Medal (First Oak Leaf Cluster)

June 1999- Senior Airman Below-the-Zone Promotion Winner

Sep 1998- USAF Achievement Medal Recipient



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