Software Analyst

Marlin Wiley

(address available upon request) 661-***-**** ***********@*****.***

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PROFESSIONAL PROFILE

SR. PROGRAMMER ANALYST / BUSINESS SYSTEM ANALYST / COMPUTER OPERATIONS /

DATABASE / SECURITY / APPLICATIONS INFRASTRUCTURE / FULL SDLC

PROFESSIONAL OBJECTIVE

To utilize my skills in software applications, business processes, systems

development, relational data base management, security, computer

operations, integration; as well as continuing to broaden my skills in

graphical user interface, infrastructure, telecommunications or strategy.

SUMMARY OF QUALIFICATIONS

Over 15 years of experience in Programming and Analysis with IBM iSeries &

AS400 using RPG IV, ILE RPG, RPG Free and RPG400. In addition to strong

application development skills, also experienced with many issues involved

with hardware support, security, cross-platform issues, networking and

more. Experienced in a variety of industries including the insurance

services/entertainment/healthcare/retail/distribution/apparel/manufacturing.

Projects have included:

. Designed, wrote (coded) and implemented new technologies in various

industries.

. Implemented a financial System for $1.25 million savings in automating

and efficient processes.

. A senior programmer/analyst skilled in developing, motivating, working

with staff to deliver high quality results.

. Design, development and implementation of a Provider/Membership

software System for a $2.5 million profit.

. Worked as a team member with other technical staff, such as networking

to ensure connectivity and compatibility between systems and

platforms.

. Document system problems and resolutions for future reference.

. Extensive experience in developing and managing multiple, medium-to-

large scale projects. These includes IT applications and IBM iSeries

system performances, strategic planning, Business Continuity and

Disaster Recovery.

. Requirements, Specifications and Procedures, software engineering and

design, Data center operations and customer support (uptime at

99.99%). AS400 services performance monitoring and security.

Technical experience has included:

. Implemented and managed software vendor applications (JD Edwards,

PeopleSoft, JDA, PKMS (MA), Quantum Retail, Apparel Business System,

Manage Care/400, and Knowledge Base Management).

. Database and application design, project leadership, testing and

implementation of large multi-year projects

. Hardware: IBM (iSeries/AS400/SYS38), Dell, HP, Compaq.

. Software: RPGIII, RPGLE, RPG free, CL, CLLE, SQL/400, Query/400, UML,

Visio, Java class, Visual Basic and Visual Studio classes, IBM

WebSphere class, Unix administration, Oracle database, Crystal

Reports, MS Access, MS Project, Microsoft Server 2003, XP, Vista, and

MS Exchange. Also Outlook, Word, Excel, Robot Backup Exec, Aldon

migration, MS Active Directory.

EDUCATION/CERTIFICATION

Computer Programming / Business Technology,

Control Data Institute, Woodland Hills, CA

Marlin Wiley

PROFESSIONAL EXPERIENCE

Guitar Center, Inc.

Corporate Headquarters, Westlake Village, CA April 2010 to Present

(Contractor)

Sr. Programmer Analyst

Positioned as a contract programmer analyst and leader assisting developing

for the company's technology department.

. Managed AS400 system application issues by coordinating appropriate

resources to ensure timely resolution. Worked closely with vendors to

provide support for applicable systems.

. Directs the design, development and maintenance of AS400 systems, RPG

programs and systems software to meet the management information needs

of the corporation.

. Measure technology strategies and programs to industry best practices;

binding, service programs and procedures.

. Identify suppliers, manage relationships, and review proposals and

request for proposals.

. Responsible for maintaining and enforcing Information Systems AS400

security standards to safeguard data assets.

. Participates in discussions between IT and the business units

regarding current and anticipated service requirements and alternative

approaches.

WNC First Insurance, Inc.

Corporate Headquarters, South Pasadena, CA. January 2009 to December 2009

Sr. Programmer - Analyst / Information Technology

Reporting to the Senior Vice President I am a hands-on programmer, business

systems analyst of developing, modifying and enhancing RPGIII, RPGIV,

RPG400, RPGII software applications, strategy, support and implementation

of corporate IT services. Research requirements, plan, code and install,

configure, troubleshoot, maintain and upgrade software applications to

interface with the partitioned operating system. Analyze and evaluate

present or proposed business procedures or problems to define data

processing needs. WNC focuses on properties serving the Insurance industry

both residential and commercial. Responsibilities include all RPGIII,

RPG400, RPGIV software applications documentation, AS400 computer

operations procedures and backups, and worked with network manager to

perform and corporate software requirements across different platforms.

. Design and implement new RPGIV and RPG400 technology strategic and

tactical programs supporting financials, claims, policy, vendor

accounts and streamline software infrastructure.

. Guide growth and optimization/modernization of software application,

establishing and maintaining business process, information and

technology architecture and standards for the insurance service

structure.

. Implemented a complete overhaul of custom legacy RPGII software

applications and strategy.

Guitar Center, Inc.

Corporate Headquarters, Westlake Village, CA September 2004 to

December 2008

Sr. Programmer Analyst

Positioned as the key programmer analyst and leader assisting developing

for the company's technology department. Strategist and liaison for the

Merchandising, Production Planning and Allocations, Inventory locations,

Retail POS Management, and Distribution/Warehouse.

. Improved the company processes, supports critical business RPGIII,

RPGIV, RPGLE and RPG Free, CL, CLLE applications and strategy by

managing the development, implementation, and maintenance of business

applications systems. Lead multiple projects and oversaw developers to

ensure that specifications are met, change management participation

for implementing projects that crossed platforms.

. Direct and manage the technical software development function of the

IT Department in conjunction with user requirements.

. Troubleshooting RPGIV, RPG400, RPGLE software applications in

Distribution, Merchandising, Retail and Point Of Sale application

problems such as performance, connectivity, data integrity, protocols

and routing.

. Designed, coded and configured Price and Cost system to each store

location using AS400 FTP transfer.

. Responsible for the management of corporate data integrity and IBM

iSeries applications.

. Delivered IT solutions for Sarbanes-Oxley compliance from an IT

approach working with internal and external auditors, alliance, and

information / data security compliance concerns.

Marlin Wiley

EMI/Capitol Records

Los Angeles Unit, Hollywood, CA June 2001 to August 2004

Sr. Programmer Analyst

Hands on senior developer for software applications for JD Edwards World

ERP that provided distribution, planning, inventory and financial services

for business intelligence and organization staffs. I design and deliver

secure, integrated RPGIII and RPGIV application solutions to improve how

businesses communicate and work with customers, prospects, business

partners, suppliers, and employees from the AS400 platform.

. Hands-on responsibility for 2 brands; Virgin records and Capitol

records. Architect and implement software and data integrated

solutions using IBM iSeries tools.

. Troubleshooting software and AS400 hardware problems such as data

integrity, application performance, connectivity, protocols and

routing.

. Server consolidation - file server, OS/400 SQL platform tools

. Maintained and customized applications consisting of IBM and UNIX

tools.

. Implementation of software JD Edwards World ERP and PeopleSoft

financials.

. Serve as key contributor in the development of disaster planning

procedures and ongoing off site testing.

. Develop, apply, and monitor information technology systems policies

and controls governing application and security to ensure IT

standards.

. Configured high availability and disaster recovery plan for the AS400

platform.

. Troubleshooting RPGIV, RPG400, RPGLE software applications in

Distribution, Inventory and Accounting modules.

Emergency Road Service, Inc.

Corporate Headquarters, Camarillo, CA January 1998

to June 2001

Sr. Programmer Analyst

Responsible for all aspects of Information Technology, including SQL

embedded RPGIV Custom applications and JD Edwards financials, strategy,

compliance, some project management responsibilities, process improvement,

software design, messaging, helpdesk, desktops, & data center. Upon hire,

additional responsibilities consist of: RPGIV, RPG400 Application computing

and performed both a strategy and AS400 computer operations roles.

. Responsible for multiple projects including Y2K conversion of RPGIII,

RPGIV applications, software upgrade, new desktop rollout (75 new

PC's) from dumb to smart terminals, Budget and configure high

availability and disaster recovery programs for Y2K reversal.

. Provide support on VPN and AS400 security issues and RPG applications.

. Responsible for planning and coordination for Data Center move from

Thousand Oaks to Camarillo.

California Care

Corporate Headquarters, Chatsworth, CA June 1994 to

January 1998

Programmer Analyst/Project Leader

. Installed, maintained and customized MC/400 provider and membership

module RPGIV, RPGIII applications and data bases for the Healthcare

industry organization, create new cluster aware instances and

integrate into robot Backup.

. Configure and maintain AS400 platform performance; security

Administration.

. Assisted with application changes, resolving problems such as

performance, data integrity and application debugging.

. Executed data management consisting of SQL, Query and Open Query tools

and databases.

Kavlico Corporation

Corporate Headquarters, Moorpark, CA March 1986 to

June 1994

Programmer Analyst

Hired as computer operator System/38 and AS/400 reported to the manager of

operations. Promoted six months later to RPG programmer analyst reported to

IT Director. I provided company-wide direction and leadership for all

aspects of Information systems RPGII, RPGIII, RPGIV applications.

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