Engineer Manager

Hemalatha Jinnagara

Email: ************@*****.***

Ph: 408-***-****

_________________________________________________

QUALIFICATIONS

Extensive experience as a Software Quality Assurance Engineer.

QA tools experience: WinRunner, Test Director, Mercury Quality Center,

Selenium, LoadRunner QTP.

Familiarity with: SQL, XML, HTML, JavaScript, Shell, Perl, C, C++, Java,

JUnit, JProbe.

Database experience: MySQL, MS SQL, MS Access, Oracle, TOAD.

J2EE infrastructure: BEA WebLogic, IBM WebSphere, Apache, Tomcat,

Microsoft IIS.

Experience with multiple OSs: Windows, Mac OS X, UNIX, and Linux.

Quick to learn new technical material, extremely responsible and detail-

oriented.

Experience working on Layer 2 to Layer 7 testing.

Excellent experience in QTP automation tool. I have developed

automation framework from scratch for Outlook 2003/2007 (Email and

Calendaring), Web based application and client server applications.

EXPERIENCE

06/09 - 08/31/2010 Cisco Systems Inc., Milpitas, CA, Sr. Automation

Engineer (contract)

. Responsible for writing, executing and modifying manual and automation

test scripts for Social Networking collaboration software (Cisco Pulse)

on cross browsers and multiple platforms.

. Developed QTP automation script from scratch for J2EE application for

regression, Sanity testing and executed the same on each and every build

. Configured monitors in LoadRunner to measure performance of the servers

(CPU utilization, Memory, Network delay, Hits/sec, response time)

. Conduct Unit and Code coverage testing and came up with the % of

developer's code which has not tested by test team.

. Worked on Rest Web Services (API) testing and automated the same using

Vbscript and Rest Client

. Working knowledge of software configuration management and SVN version

control

. Hands on experience using whitebox testing using JUnit.

07/08 - 04/09 Adobe Systems Inc., San Jose, CA, Sr. Web Automation

Engineer

. Creation of test documents (Project Plan, Test Plan, Test Case, & Test

Reports).

. Develop and executing QTP script to check content of HTML page.

. Work closely with the Development team to insure the effectiveness and

quality of the components and systems developed.

. Executed black box testing to validate TS/ES/DS/CS doc publishing.

. Experience in UNIX servers - awareness of OS and variety of commands,

ability to read and test UNIX shell scripts

. Executing PERL script to validate the data migrated from Japanese data in

LN to Adobe data.

05/07 - 06/08 Teneros Inc., Mountain View, CA, QA Automation Engineer

. Define test plans and test specifications for functional, unit,

integration and performance testing, as well as the manual execution of

test cases, and reporting product failures of Custom built Microsoft and

Web Technology application.

. Setting up test bed and troubleshooting of Microsoft Exchange Server,

Microsoft Domain Controller, Microsoft Outlook 2003/2007 for High

Availability and Disaster Recovery Appliance.

. Automated Outlook 2003/20007 email application using MAPI/QTP.

. Automation of creation/administration of domain users, creation/deletion

of mailbox, contacts, exchange users privilege, etc

. Setting up virtual environment using VMware workstation and

virtualization of Microsoft Exchange Server, Domain Controller, outlook

on guest VM's

. Development of Function/Regression/SAT script using QTP automation tool

and framework from scratch and running the same on daily builds.

. Automation of Microsoft Exchange Server/Domain Controller (LDAP) and

Outlook 2003/2007 using VBScript, MAPI (CDO library), Redemption (RDO

library) and QTP automation tool.

. Hands on experience in installation/administration/troubleshooting of

Microsoft Exchange Server, Microsoft Domain Controller and Microsoft

Outlook 2003/2007

. Working knowledge of TCP/IP, DNS, IMAP, POP3, SMTP

. Experience in mobile devices testing like Blackberry, Windows Mobile,

GoodLink etc

01/07 - 05/07 HP (Hewlett-Packard Company), Cupertino, CA, Sr. QA

Engineer (Contract)

. Analyzed the requirements, change requests and updated functional specs

and use cases for HP Sales/Deal Management .NET application.

. Worked towards defined milestones and ensured deliverables were met for

different phases of SDLC.

. Ensured product development and system modifications have been thoroughly

tested so that data is legitimate, factual and consistent with needs and

objectives.

. Developed and executed test plans; analyzed output for accuracy and

completeness; coordinated evaluation of test outcomes with business

analysts

. Represented project requirements during planning and testing processes.

. Implemented QTP (VBScript) for automated functional and regression

testing process

. Extensively involved database testing, write SQL Queries for validate

business process and validate various Procedures and Triggers

. Prepared and submit periodical reports, which contains the milestones

achieved and Status

09/04 - 02/06 Mindtree Consulting Pvt. Ltd, Bangalore, India, QA

Engineer/QA Lead

. Test Team Lead for 3 programs across the company consisting of different

schedules and milestones.

. Create Test Plan by analyzed the requirements, change requests for

Regression Testing.

. Worked towards defined milestones and ensured deliverables were met for

different phases of SDLC.

. Ensured product development and system modifications have been thoroughly

tested so that data is legitimate, factual and consistent with needs and

objectives.

. Implemented QTP (VBScript) for automated functional and regression

testing of ERP application.

. Extensively involved database testing, write SQL Queries for validate

business process and validate various Procedures and Triggers

. Use LoadRunner to measure the response time of different search criteria.

Developed a combination of HTTP and URL mode VUScript

. Execute multiple load scenarios and monitored the server response time

and throughput under peak load execution

. Utilized UNIX commands and utilities like a monitor and track the server

side processes and resource usage.

. Maintained the test cases and result in Quality Center.

. Close interaction with Team members, Developers, QA, Business Analyst and

Project Management.

. Prepared and submit periodical reports, which contains the milestones

achieved and Status

10/03-09/04 NIIT Technologies Ltd, Bangalore, India. Sr.

Software Test Engineer

. Requirement Analysis, Test Plan, Test Case Development and Functional

and Performance Testing

. Assessed the current environment and provided recommendations for best

software engineering practices.

. Analyzed application model, Data model and Business model and attend

JAD sessions, conduct walkthroughs, meetings and sign off sessions for

Finance, Education and Payroll application.

. Transformed use cases, sequence and class diagram of various data

services into test scenarios

. Formulated detailed Test Plan and Functional and Performance Testing,

defined test strategy, scope and different phases of tests.

. Administered and Managed test assets in Test Director Repository,

categorized the test cases, test data and test sets for system tests.

. Performed data manipulation, data analysis and created test data to

cover different path in use cases.

. Executed set of SQL and PL-SQL Scripts as Batch and validated various

Business Scenarios..

. Conducts compatibility test with other software programs, hardware,

multiple operating systems and network environments.

. Utilized LoadRunner functions and features to create adaptable Virtual

Users Scripts with correlation and handled dynamic server generated

values.

. Configured monitors in LoadRunner to measure performance of the

servers (CPU utilization, Memory, Network delay, Hits/sec, response

time)

05/01-10/03 Eastern Software and Design Pvt. Ltd, Bangalore,

India. Software Test Engineer

. Involved in reviewing Technical Specifications Document, Detail Design

Documentation, Detail Requirements Document (DRD) and Software

Requirements Specification (SRS)

. Participated in internal Test Plan reviews with Project Managers for

Firewall, RDP applications.

. Analyzed system requirements and developed Test cases, test scripts

for testing the system Enterprise Manager.

. Prepared detailed system test cases for Enterprise Manager, performed

GUI/non GUI testing on the Enterprise Manager system for System

Testing.

. Automated the Functionality test cases using WinRunner (TSL Scripts).

Executed data driven tests to validate various business scenarios.

. Conducted data validation using SQL queries

. Conducted Load tests using LoadRunner VUScripts. Collected server

response metrics and application metrics such as response times,

throughput etc to report trends under load

. Conducted Performance Analysis and made recommendations based on

observed relationships between response times, number of virtual

VUsers, elapsed times, number of errors, server resource usage, etc.

. Scheduled the VUScript to run at different time of day to measure the

response at different load.

. Participated in creating Defect Management Process for tracking

testing level defects. Logged the defect and issues in Test Director.

Managed the QA assets in Test Director repository

. Documents, tracks, and communicates test plans, test results, analysis

and unresolved problems. Close interaction with Team Members,

Developers, QA and Project Management

CERTIFICTION

2008 - HP Certified professional (M16 HP QTP 9.2),

EDUCATION

2000 - Bachelor of Engineering in Telecommunication,

Sir M. Visvesvaraya Institute of Technology (Bangalore

University)

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